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I wanted to share an issue we encountered while updating the firmware of our AC3200 R8000 wifi router, and I would greatly appreciate any assistance in resolving it.
After waiting for several hours during the firmware update process, we decided to cut the power and restart the router. However, since then, the router has remained stuck with a permanent amber power light. Periodically, all the lights flash, what we assume is a indicating that it might be caught in a boot loop.
We have attempted to use the reset button, but it doesn't seem to have any effect. We do have a backup available, which could potentially be of help in resolving the issue.
If anyone could kindly point me in the right direction or provide any resources to fix this problem, it would be greatly appreciated.
