ReadyShare Unable to Open Files on Mac (Nighthawk X6S)

[Doorbob]

Nighthawk X6S AC3000 Router

I have a USB hooked up as a ready share drive

It mounts over the network and the files are visible but when I try and open them it says the file is not available

[Doorbob · Accepted solution]

Problem Resolved.  I switched to a 4TB external drive and it worked fine

[michaelkenward]

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@Doorbob wrote:

Nighthawk X6S AC3000 Router

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Is that the R7900P? X6S and AC3000 tell us about the wifi speed, not the model number.

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@Doorbob wrote:

I have a USB hooked up as a ready share drive

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What is this "USB"? A disk drive of some sort? USB stick?

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@Doorbob wrote:
It mounts over the network and the files are visible but when I try and open them it says the file is not available

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Is this over your LAN? Is it plugged into the router's USB port using ReadyShare?

[Doorbob]

The model is the R7900P.  The wifi speed is 802.11AC but the computers are connected to the router through a gigabit ethernet backbone.

The USB drive is a Seagate Backup Plus 5TB drive plugged into the routers USB Port using readyshare

[shadowsports]

Greetings.  These are the questions we would typically request answers for in this situation:

-How is the disk formatted?

-Does the disk have multiple partitions?

-Does this behavior happen when another drive plugged in?

-Has the router been updated recently?

-If so, how was the update performed? (Auto Check and Update, Genie, Manually)?  Manual update continues to be the most reliable method.

-Did you apply any saved .cfg files from an earlier FW?

-Has the router been reset to defaults and tested with the disk?

Optional:

Consider trying another version of FW.

Will My Drive Work With ReadyShare?

[michaelkenward]

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@Doorbob wrote:

The USB drive is a Seagate Backup Plus 5TB drive plugged into the routers USB Port using readyshare

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That's bigger than anything I have seen reported as RapidShare compatible.

This list will give you some clues, although it is far from comprehensive:

ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support

Past experience here suggests that firmware, formatting and whatever else you try will do nothing to enable this feature in many/most big drives.

[Doorbob · Accepted solution]

Problem Resolved.  I switched to a 4TB external drive and it worked fine

[michaelkenward]

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@Doorbob wrote:

Problem Resolved.  I switched to a 4TB external drive and it worked fine

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Good feedback.

More evidence that USB compatibility is important.