Orbi WiFi 7 RBE973
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Re: WiFi drops when downloading large files

Mozer92
Aspirant

WiFi drops when downloading large files

I have firmware version 1.0.11.110-10.2.100.

 

When DL large files my WiFi shuts off and turns back on.  I have already done a factory reset of this router.

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 7
plemans
Guru

Re: WiFi drops when downloading large files

Have you tried the recommended firmware for the router? 

A quick search on the forums shows issues with the R7000 firmware. 

the agreed upon stable/decent version is 1.0.9.42

I'd recommend installing it over a hardwired connection, factory reset afterwards, and then do a clean install (not from backup). 

Message 2 of 7
Mozer92
Aspirant

Re: WiFi drops when downloading large files

So install the stable firmware and then do a hardware reset?

Message 3 of 7
plemans
Guru

Re: WiFi drops when downloading large files

correct. 

And make sure to do a clean install. Meaning don't use a backup configuration. If an old setting is causing issues, reinstalling a backup just puts that setting back in there. 

Message 4 of 7
Mozer92
Aspirant

Re: WiFi drops when downloading large files

Thank you for your help. I will try this.

 

Curious, how do you know when firmware versions are stable?

Message 5 of 7
plemans
Guru

Re: WiFi drops when downloading large files


@Mozer92 wrote:

Thank you for your help. I will try this.

 

Curious, how do you know when firmware versions are stable?----By watching the forums. And the R7000 is notorious for firmware issues. 


 

Message 6 of 7
Mozer92
Aspirant

Re: WiFi drops when downloading large files

So I have also been having issues with my default gateway is not available.  I run Troubleshooting and it resets the ethernet adapter.  I have rolled back the firmware version to the version suggested.  Today I was getting horrible Upload rates.  Like 8meg when I have a 20meg connection.  Internet drops out due to the default gateway issue.  I reset it.  And then my upload rates are fine.

 

This reset happens randomly about once per week.

Message 7 of 7
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