i spent over an hour on the phone with three people and still did get registered but was I was unable to change the Network name after being sent to three websites. My frustration overflows and i end the call. I will be returning this product and purchasing another router from a different company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
On what? Look for "Model" on the product label. With which firmware version? Connected to what?
"the Network name"? Do you mean a wireless-network SSID, or something on a Windows system, or what?
"unable" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
> [...] after being sent to three websites. [...]
The non-psychics in your current audience might have little idea what those might have been.
But I'm beginning to see why you might not have gotten very far.
You might find some router-relevant information in a widely neglected resource:
Visit http://netgear.com/support , put in your (actual) model number, and look for Documentation. Get the User Manual (at least). Read. Look for a topic like "Specify Basic WiFi Settings"? Further reading might not hurt, either.
i spent over an hour on the phone with three people and still did get registered but was I was unable to change the Network name after being sent to three websites.
That doesn't make sense, perhaps whoever you talked to could not understand what you were trying to tell them.
If you called a telephone number that you found with a web search IT WASN'T NETGEAR. There are too many scam sites out there that try to look like Netgear but in reality are dodgy operations that can damage your network and your bank balance.
There is no phone support for Netgear. You do it via the support portal:
