wireless stops working on Nighthawk R7300 when AC1900 WiFi Range Extender is connected

[mikecharest]

My wireless keeps stopping and requires either a reboot of the router to work or reapplying the settings to fix.  Both routher and repeater have the latest firmware Firmware Version V1.0.0.46_1.0.13 for router and Firmware Version: V1.0.0.50_1.0.102 for the repeater.  One last thing my router is the best buy version with the DST included in the unit.  When the problem is happening the wired connections remain working fine.  Also all the SSID's are still showing up on all the wirelss PC's   i am looking for ideas on how to troubleshoot this.  if there is a place to get logs from and upload i am happy to do so.

[JamesGL · Accepted solution]

Hi mikecharest,

I would suggest to contact Geeksquad to better isolate the issue. You can try to reset the router and the repeater and manually reconfigure.

[JamesGL · Accepted solution]

Hi mikecharest,

I would suggest to contact Geeksquad to better isolate the issue. You can try to reset the router and the repeater and manually reconfigure.

[JamesGL]

Hi mikecharest,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.