SXK80 - Satellite synchronization issues

[shejialun]

I'm having an issue where after I first changed the SSID and password for the SXR80 after restoring the factory, then it fails when setting up the Orbi satellites, but it succeeds when setting up the Orbi satellites when running the wizard just after restoring the factory settings.
Is it true that the default SSID and password must be used when setting up Orbi satellite for the first time?
Is it possible to change the SSID and password after setting up the Orbi satellite?

thanks

[schumaku]

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@shejialun wrote:

Is it possible to change the SSID and password after setting up the Orbi satellite?

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Only system-wide, the config with the SSIDs and the admin password is sync'ed all over.

[shejialun]

Hello @schumaku,

I can actually normal my satellites synchronize the router settings properly, but I've never been able to add the SXS80 device in INSIGHT.

[schumaku]

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@shejialun wrote:

Hello @schumaku,

I can actually normal my satellites synchronize the router settings properly, but I've never been able to add the SXS80 device in INSIGHT.

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Yes, these are the subtle differences on the Orbi Pro WiFi 6 system operations on Insight. It's not integrated as sleek as all the supported switches and WAX6xx. Do as advised please.

[shejialun]

Hello @schumaku,

However how do I access the router's dashboard? orbilogin.com or orbilogin.net?
In there I have successfully added the SXS80 and it synchronizes the configuration properly, now the problem is just not being able to add the SXS80 device in insight.

[schumaku]

@BruceGuo and team please, this is beyond of my comfort zone.

[JulienR]

Hi @shejialun,

I will ask a member from our support team to reach out to you and log a case.

Thank you.

Best Regards,

Julien R.