- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Need a replacement power supply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Power supply was lost in the move to our new building. Does Netgear sell these? If not, does anyone have a known good source?
Randall L. Rike, ACI, ACSR
Systems Engineer, Post Production
BET Networks [a Viacom company]
1575 N. Gower Street
Mail Stop 4232F
Hollywood, CA 90028-6487
(310) 481-3733 Direct
(818) 406-8480 Mobile
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A different PSU was shipped, and it has the correct plug size. We're back up & running! Thanks all for your assistance, and the follow up. Very impessive.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Hi RandallRike,
Welcome to the community! 🙂
I suggest you to open a chat / online case with NETGEAR Support and let them know about your concern. Kindly attach a .pdf or .doc copy of the Proof of Purchase of the GS108PE switch on the chat / online case for warranty verification. If the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Hi RandallRike,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Netgear is providing the replacement. It will arive today. Thanks.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
I just want to follow-up. Were you able to receive the replacement power supply? If yes, is it working fine?
Regards,
DaneA
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
No. Apparently, the correct one(s) were out of stock. An alternative, which as supposedly determined to work, ws shipped. However, the center hole is too small. Support is now asking for photograghs to help provide another alternative. This is just plain nuts. Netgear engineering has all the specs for every switch and PSU, including the exact inside and outside diameters. They don't need imagees to know which will fit.
Meanwhile, the website, on multiple browsers, would not allow me to upload the images. I finally placed them in a hidden folder on my personal wbsite. Support has downloaded them, and I'm now waiting to hear back,
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A different PSU was shipped, and it has the correct plug size. We're back up & running! Thanks all for your assistance, and the follow up. Very impessive.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Thanks for the update. I'm glad to know that you're now back up and running. 🙂
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
" ... mark the appropriate reply as the “Accepted Solution” ..."
How/where do I do that?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Since you are the one who started this forum thread, there are buttons that says "Accept as Solution" on each reply in which you are the only one who could click on it. Kindly mark the appropriate reply as the “Accepted Solution.”
Regards,
DaneA
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Need a replacement power supply
Aha, it helps to be logged in ... 🙂
User | Count |
---|---|
6 | |
2 | |
1 | |
1 | |
1 |