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Re: 4.2.17 T2 + Ultra 6, Temp sensor question

ahpsi1
Tutor

4.2.17 T2 + Ultra 6, Temp sensor question

Running 4.2.16 on my Ultra 6 I had two temp sensors reporting. One reported a bogus value that cannot have been true while the other appeared valid. After updating to 4.2.17 T2 I have lost the bogus sensor. After reverting to 4.2.16 I still only had one sensor.

How many temp sensors should the Ultra 6 have?
Message 1 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

You should have to 2 temp sensors.

Do you have a Ultra 6? or a 6+?

I just tried the same thing here and both sensors show up.

Ultra 6.. Upgraded from 4.2.16 to 4.2.16 T2 and both sensors are there. The T2 beta was mainly to fix the issues with the Ultra 2 and 2+
Message 2 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Ultra 6. Here's a screencap:

I thought it was weird when the temp1 sensor showed 40 degrees F as the room was around 68 degrees. After I went to .17 T2 temp1 was gone.
Message 3 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Does your /var/log/frontview/enclosure.log show one temp or two?

Still running 4.2.16 mine looks like this:

MDGM-NAS:~# cat /var/log/frontview/enclosure.log
temp!!1!!status=ok::descr=6.0C/42.8F::expected=0-65C/32-149F
temp!!2!!status=ok::descr=27.0C/80.6F::expected=0-60C/32-140F
fan!!3!!status=ok::descr=903RPM::type=SYS2
ups!!1!!status=ok::descr=Remote APC Smart-UPS 1000 XL Battery charge: 100%, 74 min
volume!!1!!status=ok::descr=Volume C: RAID Level X2, Redundant; 5468 GB (98%) of 5543 GB used
disk!!1!!status=ok::descr=Channel 1: Seagate ST31500341AS 1397 GB, 39C/102F
disk!!2!!status=ok::descr=Channel 2: Seagate ST31500341AS 1397 GB, 44C/111F
disk!!3!!status=ok::descr=Channel 3: Seagate ST31500341AS 1397 GB, 42C/107F
disk!!4!!status=ok::descr=Channel 4: Seagate ST31500341AS 1397 GB, 40C/104F
disk!!5!!status=ok::descr=Channel 5: Seagate ST31500341AS 1397 GB, 43C/109F
disk!!6!!status=ok::descr=Channel 6: Seagate ST31500341AS 1397 GB, 40C/104F
model!!0!!mode=home::descr=ReadyNAS Ultra 6::arch=x86


Have you tried using multiple web browsers? Does clearing your web browser cache make any difference?

Just to provide a comparison with what ahpsi sees versus what I think should be seen, I can see the two sensors (still running 4.2.16):

Message 4 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

ahpsi: Try clearing your browser cache and another browser if that doesn't help send in your logs and I can take a look at it. Directions on how to send logs are in my signature.
Message 5 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Thanks Chewbacca and mdgm.

I have tried a few different browsers on different PC's and still do not have a 'temp1'. I have cleared the cache. My enclosure.log:

temp!!2!!status=ok::descr=27.0C/80.6F::expected=0-60C/32-140F
fan!!3!!status=ok::descr=892RPM::type=SYS2
ups!!1!!status=ok::descr=APC Back-UPS ES 500 Battery charge: 100%, 30 min
volume!!1!!status=ok::descr=Volume C: RAID Level X2, Redundant; 2838 GB (43%) of 6467 GB used
disk!!1!!status=ok::descr=Channel 1: WDC WD30EZRS-11J99B0 2794 GB, 33C/91F
disk!!2!!status=ok::descr=Channel 2: WDC WD30EZRS-11J99B0 2794 GB, 36C/96F
disk!!3!!status=ok::descr=Channel 3: Seagate ST31000528AS 931 GB, 33C/91F
disk!!4!!status=ok::descr=Channel 4: Seagate ST31000528AS 931 GB, 31C/87F
disk!!5!!status=ok::descr=Channel 5: Seagate ST31000520AS 931 GB, 33C/91F
disk!!6!!status=ok::descr=Channel 6: Seagate ST31000523AS 931 GB, 33C/91F
model!!0!!mode=home::descr=ReadyNAS Ultra 6::arch=x86


Chewbacca, I will send my logs to you.

mdgm, I see in your pic your 'temp1' sensor is reporting 6C / 42F, is it really that cold? I believe that is the same value my temp1 reported and it was not that cold in my case.
Message 6 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Anyone else notice an odd or incorrect value for temp1 on an Ultra 6?
Message 7 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Have you sent in your logs? I have not seen them come in.
Message 8 of 23
wireworld
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

I have an Ultra 6 with only temp 2 displayed and I'm still on 4.2.16
Message 9 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Sent on the 15th but might have been caught on our server. Size was 10817 Kbytes. I'll resend from a different email account to be sure.
Message 10 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

wireworld: Can you send in your logs. Directions are in my signature.

What version of firmware were you running before?
Message 11 of 23
claykin
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

mdgm

Temp1 6c while the rest of the unit is reporting more sensible temps. Either Netgear programmers are reading the Temp1 sensor incorrectly or you just finished spraying a can of chiller on your CPU. 😄
Message 12 of 23
wireworld
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

logs sent. previous firmware 4.2.15
thanks
Message 13 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

wireworld: I have not seen your logs show up. Is it getting kicked back?
Message 14 of 23
wireworld
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

hi, yes delivery failed as the file was too large. Any suggestions?
Message 15 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Try unzipping the logs, deleting backup job logs and zipping it up again. How big are the compressed logs then?
Message 16 of 23
wireworld
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

9.1mb uncompressed down from 160mb. Compressed 761kb down from 10.8mb with backup logs removed
Message 17 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Without backup logs you should be fine - the server kicked mine back because it exceeded 10mb.
Message 18 of 23
alexofindy
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

I have an Ultra 6 Plus running 4.1.16 (I had not realized there was a 4.1.17 "T2" out). Temps are as follows:

Temp 1 45 C / 113 F [Normal 0-65 C / 32-149 F] OK
Temp 2 17.5 C / 63 F [Normal 0-60 C / 32-140 F]

The disks are:
Disk 1 WDC WD30EZRS-00J99B0 2794 GB , 37 C / 98 F , Write-cache ON OK
Disk 2 WDC WD30EZRS-00J99B0 2794 GB , 39 C / 102 F , Write-cache ON OK
Disk 3 WDC WD30EZRS-00J99B0 2794 GB , 37 C / 98 F , Write-cache ON

The room is 68.5 F. Right now, the unit is on (it always is), but it isn't doing anything, and feels cool to the touch, so I would bet both Temp 1 and Temp 2 are wrong. Temp 2 certainly is, or at least it's inaccurate, since I can't imagine the unit is colder than the ambient temperature in the room.

Incidentally, as was the case with 4.1.16 beta firmware, my Readynas thinks it is a "ReadyNAS Pro Business Edition [X-RAID2]" which it is not. This glitch was discussed previously in the beta forum on 4.1.16 issues.
Message 19 of 23
technolady
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

alexofindy wrote:
I have an Ultra 6 Plus running 4.1.16 (I had not realized there was a 4.1.17 "T2" out). Temps are as follows:


Temp 2 17.5 C / 63 F [Normal 0-60 C / 32-140 F]
...The room is 68.5 F.


You've got a keeper . The thing to do is buy four more of the units and save on air conditioning this summer ! :lol:
Message 20 of 23
Chewbacca
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

alexofindy: Your temp readings will be different since it is a Ultra 6+.

Your unit has a cpu fan and a main fan so the temperature will be lower.

Have you sent in your logs for us to see why your unit is showing up as a ReadyNAS Pro Business Edition instead of a Ultra 6 Plus?
Message 21 of 23
ahpsi1
Tutor

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Recently posted 4.2.17 restored temp1 on my Ultra 6. The reported temperature value still doesn't make sense but it is reporting.
Message 22 of 23
chf
Aspirant
Aspirant

Re: 4.2.17 T2 + Ultra 6, Temp sensor question

Hi,

I'm running the latest 4.2.19-T4 beta firmware on my new Ultra 6 (not "plus"), and CPU Temp reads zero degrees Celcius.

Update: even with the stable 4.2.17 firmware, CPU Temp reads zero degrees Celcius.

/Charles
Message 23 of 23
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