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Hi, if anyone have some news or knowledge about the new readycloud, I'm on RN314, OS 6.5.0 RC3 Beta, been on the readycloud website and said the new readycloud would be available April, today is the 10th of May and I just got a new windows laptop where I installed readycloud app as I need VPN connection as I will be away from home, but I cant log in with either my passwords, not my my.netgear or my usual readynas passwords. Have I missed something or is the new readycloud not working yet. I can log in on the readycloud website with my password, my readynas shows up and my shares are showing, but no luck on the app on my laptop.
Come on NETGEAR??? I have configured several of these in the past year.... Is it working or not??? Have not had remote access since 6.5 firmware upgrade, Am I missing something???
readycloud is not working for me and I have tried everything, its working on the new test webinterface, but it helps nothing when you cant get to log in on the destop app for windows or mac, I need the desktop app to work as I move big files around, and the webinterface times out so is of no use other than to browse and download small files, to upload is a pain in the glutes.
i can connect locally. The mobile apps and desktop client are not working. tried all the usual.... Reset NIC settings...., New DNS mappings, reregistered device, I am linked with readycloud and netgear.com single point login. very simple... this is a software glitch on their web portal. When I use the test (readycloudtest3) link it connects me loclly. Raidar finds the device....... however the web based app says "device offline".
and how do you install beta apps on an iphone or ipad if you cant find them on the app store, can you post a link to the beta desktop apps please so I can install them and try them out.
Hello, Same here no VPN and No Mobile phone May 18th and NOPE! Still not working right I have done every thing right this I know.. Phone app not working or PC app not working on VPN Everything else if fine "all green check marks" and it's been turned off and on again and rebooted And both windows 10s don't work away from home 😕
Please make sure you PC ReadyCloud Win desktop client is updated to 1.12 version. ReadyCloud account needs to be upgrade too to myNetgear account. When using the upgraded account to login to ReadyCloud it has to be in an email address format.
Not sure what's happening but my own Andriod ReadyCloud works with no problem, it needed to be updated. As well as Win desktop client.
Are you using the ReadyCloud account that you used on ReadyNAS admin page > Cloud? What is the error that you are getting? Are you not able to log in using the app?
everything is UP to DATE thanks for asking and still doent work if on iphone or windows 10 pc, oh did i mention i have 3 win10 pc and not one of them works. but I CAN log into the NEW web site i.e ReadyCLOUD(MyNETGEAR) and it works great. just not working on the desktop or phone app, it says "Online(VPN Disconnected)"
Can you tell us or post a screenshot of the 'Cloud' page of your ReadyNAS system to know if Internet & Services are both marked online? If it is and yet the ReadyCLOUD says online (VPN disconnected), it is possible that 6300 is being blocked. Perhaps, do a port forward procedure (6300) and let us know what happens.
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