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Re: Manual App install not working.

Newsat11
Luminary

Manual App install not working.

My Readynas is being used offline, and I have to install PHP and MYSQL. I downloaded the .deb files from the site but install fails every time. The only successful manual upgrade has been Anti-Virus plus app, so I know I am filling the procedure correctly. I recently updated OS6 and installed have not worked since then. Help please.
Message 1 of 7

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: Manual App install not working.

PHPMyAdmin may has some dependencies including PHP.

Would be simplest to temporarily take the system online to install the apps then take it offline again.

 

Have a read up on apt-get repositories and you should be able to find the dependencies.

 

You can use the ReadyNAS OS VM to help find what the dependencies are if you want.

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Message 6 of 7

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mdgm-ntgr
NETGEAR Employee Retired

Re: Manual App install not working.

Have you cleared your web browser cache, closed your web browser and reopened the admin page and confirmed the app is still on the old version?

 

Which ReadyNAS model is this on?

 

Do you recall which firmware you updated from/to

Message 2 of 7
Newsat11
Luminary

Re: Manual App install not working.

Thanks for the quick response. I was running the 314 on stock firmware that came with the device at purchase last year. I am not sure what it shipped with, but I can tell you I upgraded to OS 6.2.4. I am clearing my browser cache now, and I will see if that help. When I select Upload and then browse to the .deb files I intermittently get a failure notice from the ReadyNAS log. Other times I do not get a message, but when I click install on available apps, the system tells me the apps are obsolete, or are missing. I will keep you updated.

Message 3 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: Manual App install not working.

The PHP and MySQL apps have dependencies. So if your system is not connected to the internet that would be why those apps failed to install.

If you want to keep your system disconnected from the internet you would have to download the dependencies and install those first.

 

You could use e.g. the ReadyNAS OS VM to find out what the dependencies are and where to download them.

Message 4 of 7
Newsat11
Luminary

Re: Manual App install not working.

Where can I find the dependencies? I plan on staying offline, I have a 3rd party host for my site. I use the 314 as test environment. Are there any other apps that have dependencies? I need PHPMyAdmin as well.
Message 5 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: Manual App install not working.

PHPMyAdmin may has some dependencies including PHP.

Would be simplest to temporarily take the system online to install the apps then take it offline again.

 

Have a read up on apt-get repositories and you should be able to find the dependencies.

 

You can use the ReadyNAS OS VM to help find what the dependencies are if you want.

Message 6 of 7
Newsat11
Luminary

Re: Manual App install not working.

I took the system online to download some apps. I was able to successfully install the apps, but there is a lot of confusing documentation. I was able to get through then but I would love to chat sometime about the infestation problems.
Message 7 of 7
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