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Internet disconnects randomly only when wired to WNDR4500v2
Hi there - thanks for taking a look. (This post is all about wired networks.)
I have been working flawlessly for over 3 years with my charter spectrum Arris router and Netgear WNDR4500v2 as an ...
OK it is confirmed and what was suspect - IDC but connectors splice in junction box was covered in a greasy gel like substance, possibly causing the issue. The IDC connectors were leaking there gel after X amount of years.
Problem solved!
Hi mtarallo,
Welcome to the community!
Looks like you've done quite a few steps already.
1. Did you get to keep the Arris modem or did you have the Technicolor setup back?
2. Do you still have the WNDR4500v3 setup in the office? To confirm, it is behaving exactly the same as the WNDR4500v2, correct?
3. When you swapped the WNDR4500v2 with the WNDR4500v3, was the WNDR4500v2 behaving normally without issues where you relocated it?
4. Does the issue persist if you have any of the routers (either the v2 or v3) configured in router mode (for isolation)?
Dexter
Community Team
Hi Dexter - thanks for the reply:
1. Did you get to keep the Arris modem or did you have the Technicolor setup back?
Yes - I am back to using the Arris modem
2. Do you still have the WNDR4500v3 setup in the office? To confirm, it is behaving exactly the same as the WNDR4500v2, correct?
correct - I do have it available, but as a test I switched over to a D-Link AP for giggles just to see. I can return to Amazon if the issues persists.
3. When you swapped the WNDR4500v2 with the WNDR4500v3, was the WNDR4500v2 behaving normally without issues where you relocated it?
Yes - my v2 and v3 in the house are working as they have been for the past 3 years. Only difference now - they are purely wireless APs with no wired devices.
4. Does the issue persist if you have any of the routers (either the v2 or v3) configured in router mode (for isolation)?
That is a good question - my network knowledge is still limited, I am a creature of habit. I always used AP mode as I was told that the main modem router should be doing the router capabilites. I was about to switch to Bridged mode on my mome and have netgear perform the routing capabilites but the cable provider wanted to come out and test all the lines first. So we still have some options here. I also don't know enough about line integrity - I don't have a FLUKE or anything - just the simple cat 5 line tested which proved to be fine. So I'm being a bit stubborn about it being a bad wire - as my computer when directly connected works fine - but you don't know what you don't know right? :-)
So one more quick update before bed - I just setup a DLINK DAP-1650 Wireless AC1200 in AP mode - after completely factory resetting my Arris modem, after the LED WiFi incident mentioned above.
I'm back online at the moment and my WiFi is working and my connected / wired PC is working.So here is what is left in this big mess of things:
- a possible intermittent cat5e issue in the line from my office to the main panel (though all is working at the moment)
- possible issue with Netgear router in AP mode
- possible network corruption from LED WiFi lights I got on Amazon - I know it sounds weird but that is when I observed the issue.
- Maybe there were too many devices on the 2.4GHz WiFi?
Is that possible that could cause an issue and adding the LED modules made it crash?
I have 5 Wifi Bulbs - that is 5 IPs
there were 12 LED bulbs - 6 chained together on 2 Wifi Modules - 2 more IPs
1 Wifi thermostat RF module to control a mini-split - 1 IP
1 computer with a USB Wifi adapter - 1 IP
1 amazon echo - 1 IP
1 HP Wireless printer - 1 IP
1 NEST Outdoor camera -1 IP
for a total of 12 on the SSID - does not seem like a lot.
I will report back tomorrow morning.
So one more quick update before bed - I just setup a DLINK DAP-1650 Wireless AC1200 in AP mode - after completely factory resetting my Arris modem, after the LED WiFi incident mentioned above.
I'm back online at the moment and my WiFi is working and my connected / wired PC is working.So here is what is left in this big mess of things:
- a possible intermittent cat5e issue in the line from my office to the main panel (though all is working at the moment)
- possible issue with Netgear router in AP mode
- possible network corruption from LED WiFi lights I got on Amazon - I know it sounds weird but that is when I observed the issue.
- Maybe there were too many devices on the 2.4GHz WiFi?
Is that possible that could cause an issue and adding the LED modules made it crash?
I have 5 Wifi Bulbs - that is 5 IPs
there were 12 LED bulbs - 6 chained together on 2 Wifi Modules - 2 more IPs
1 Wifi thermostat RF module to control a mini-split - 1 IP
1 computer with a USB Wifi adapter - 1 IP
1 amazon echo - 1 IP
1 HP Wireless printer - 1 IP
1 NEST Outdoor camera -1 IP
for a total of 12 on the SSID - does not seem like a lot.
I will report back tomorrow morning.