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Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

bigboy06
Aspirant

Duo v1 - Update to 4.1.12 - no access, even not with SSH

I have the same problem as badbrad1 in the thread http://www.readynas.com/forum/viewtopic.php?f=65&t=71858, but in my case SSH is installed, and so is PHP.

I tried to access the ReadyNAS via Putty with user=admin and my password for the Frontview GUI. The login is apparently accepted, but Putty closes immediately and nothing more happens.

What can I do?
Message 1 of 64
StephenB
Guru

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

ssh login name is "root" not "admin". Use your admin password though.
Message 2 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Note if using the PHP 5.3 add-on this only effects users using the 5.3.18 and 5.3.20 add-ons. If you have an older version of the PHP 5.3 add-on installed it should be fine to update to 4.1.12 but make sure you have SSH installed first, just in case.

If you can wait there will hopefully soon be a new version of the add-on which is compatible with 4.1.12 which you could install via SSH

If not, I just fixed badbrad1's system, so here is what you need to do:

1. SSH in as root as mentioned by StephenB
2. Downgrade to 4.1.10 via SSH

# cd /tmp
# wget http://www.readynas.com/download/RAIDiator/RAIDiator-4.1.10
# echo /tmp/RAIDiator-4.1.10 > /.cf_update_in_progress
# reboot

3. Once the system comes back up running 4.1.10 run this command via SSH

# /usr/sbin/apache-ssl -f /etc/frontview/apache/httpd.conf -k restart

4. Try to access Frontview again. If you can't post the output of

# tail /var/log/frontview/error.log


Welcome to the forum!
Message 3 of 64
bigboy06
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Thanks Stephen, that worked (of course!).

@mgdm:
I do have PHP5 v5.3.20-sparc-4.3.5.
What I did was:
- log in via SSH
- rename \etc\frontview\apache\addons\00_php5module.conf to .../00_php5module.conf.OLD
- cd /etc/init.d
- ./frontview start
and the GUI was accessible, still under 4.1.12.
From there I reinstalled PHP5 over the former installation as suggested in the other thread.
Frontview now still works, even after a restart via SSH.
Hope it will stay like that.
Thanks anyway for your help.
Message 4 of 64
mark4
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

I did the same as Bigboy6 and it also worked for me

Thank you
Message 5 of 64
poisonrain
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

I have the same problem. Upgraded my Duo v1 and now can't get to Frontview. Shares are up and available but no other access. I don't run any add-ons.

Tried downloading PuTTY for windows and SSHing (per above) to the NAS, but connection is refused.

Please help me to get Frontview back 😞
Message 6 of 64
StephenB
Guru

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

poisonrain wrote:
I have the same problem. Upgraded my Duo v1 and now can't get to Frontview. Shares are up and available but no other access. I don't run any add-ons.

Tried downloading PuTTY for windows and SSHing (per above) to the NAS, but connection is refused.

Please help me to get Frontview back 😞
putty/ssh would only work if you had previously enabled ssh.
Message 7 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Have you tried powering down the NAS (press and hold power button for 5 secs) and then booting the NAS again?
Message 8 of 64
Spunk
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

I successfully upgraded to 4.1.12 and everything was working including Frontview. After reading these related posts, I decided I better install SSH in case disaster struck, so I installed EnableRootSSH_1.0.bin and rebooted. Now Frontview didn't work. Next, I SSH'ed into the NAS and tried running:

- cd /etc/init.d
- ./frontview start

OK, now I can get into Frontview OK. The only thing that stopped working is ReadyNAS Remote. This is the only add-on that I have installed.
I am not familiar with the PHP discussed here but I see that Remote runs P2P (any relation to PHP?), which does not seem to be able to be restarted from Frontview.
Any thoughts?
Message 9 of 64
StephenB
Guru

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

p2p is unrelated to php.
Message 10 of 64
poisonrain
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Full powerdown / wait / power back up has worked - I have frontview again. Many thanks all!

mdgm - I PM'd a reply (still seems to be stuck in my outbox though) - thanks for your assist!

PR
Message 11 of 64
StephenB
Guru

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

poisonrain wrote:
...I PM'd a reply (still seems to be stuck in my outbox though)...
PM's remain in the outbox until they are read.
Message 12 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Good to see it fixed itself. With no add-ons installed a reboot should bring Frontview back. Do note that Frontview is a low priority process. If the NAS is under heavy load Frontview may be very slow or unusable.
Message 13 of 64
Spunk
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

A second reboot brought back Frontview without manually starting it and has also restored the 'Remote' add-on so that it's working again.
All appears to be working OK. In summary, I didn't change anything but it seems the second reboot helped.
Message 14 of 64
Wilco87
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Hi I am new at this forum, bought a Ready Nas a while ago, and updated it to the latest firmware this month. Now just like more of you I Cannot get frontview to work anymore 😞 .

I tryed the methode that was posted here
1. SSH in as root as mentioned by StephenB
2. Downgrade to 4.1.10 via SSH
Code: Select all
# cd /tmp
# wget http://www.readynas.com/download/RAIDiator/RAIDiator-4.1.10
# echo /tmp/RAIDiator-4.1.10 > /.cf_update_in_progress
# reboot
3. Once the system comes back up running 4.1.10 run this command via SSH
Code: Select all
# /usr/sbin/apache-ssl -f /etc/frontview/apache/httpd.conf -k restart
4. Try to access Frontview again. If you can't post the output of
Code: Select all
# tail /var/log/frontview/error.log


The first step worked for me ( the downgrade to 4.1.10 )

The next didnt work for me ..

3. Once the system comes back up running 4.1.10 run this command via SSH
   # /usr/sbin/apache-ssl -f /etc/frontview/apache/httpd.conf -k restart


I got the following error back
apache-ssl: Syntax error on line 285 of /etc/frontview/apache/httpd.conf: Syntax error on line 2 of /etc/frontview/apache/addons/00_php5module.conf: Cannot load /usr/lib/apache2/modules/libphp5.so into server: /usr/lib/apache2/modules/libphp5.so: undefined symbol: xmlTextReaderSetup

and this one from step 4
Bad free() ignored (PERL_CORE) at /frontview/lib/Frontview.pm line 2.
Bad free() ignored (PERL_CORE) at /frontview/lib/Frontview.pm line 2.
Bad free() ignored (PERL_CORE) at /frontview/lib/Frontview.pm line 2.
Bad free() ignored (PERL_CORE) at /frontview/lib/get_handler.pm line 2.
Bad free() ignored (PERL_CORE) at /frontview/lib/get_handler.pm line 2.
Bad free() ignored (PERL_CORE) at /frontview/lib/get_handler.pm line 2.
PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/apache2/conf.d/mcrypt.ini on line 1 in Unknown on line 0
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626+lfs/mcrypt.so' - /usr/lib/php5/20090626+lfs/mcrypt.so: cannot open shared object file: No such file or directory in Unknown on line 0
[Wed Jul 03 23:32:23 2013] [warn] pid file /var/log/frontview/apache-ssl.pid overwritten -- Uncleanshutdown of previous Apache run?
[Wed Jul 03 23:32:23 2013] [notice] Apache/2.2.6 (Debian) mod_ssl/2.2.6 OpenSSL/0.9.8e DAV/2 PHP/5.3.20-0rnx1 mod_apreq2-20051231/2.6.0 mod_perl/2.0.3 Perl/v5.8.8 configured -- resuming normal opera tions



Now I get that this error has something to do with my PHP Module installed, also try'd the rename trick below, but when I enter that line in Putty it says that it doesnt know the "RENAME" tag.

Hope that someone can help me with this 🙂
Message 15 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

The command to rename is "mv" (no quotes).

What's the output of the following?:

# ls -la /etc/frontview/apache/addons
Message 16 of 64
Wilco87
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Thanks for your replay,,

How should i use that command then ? I am realy a newbe in this stuff.

the output for the asked command is .

total 80
drwxr-xr-x 2 admin admin 16384 Apr 8 2009 .
drwxr-xr-x 3 admin admin 16384 Jul 16 00:27 ..
-rw-r--r-- 1 admin admin 189 Mar 22 2012 00_php5module.conf
-rw-r--r-- 1 admin admin 106 Dec 26 2012 PHP5.conf
-rw-r--r-- 1 admin admin 658 Jun 30 2011 READYNASREMOTE.conf
Message 17 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH


# mv 00_php5module.conf 00_php5module.conf.old
Message 18 of 64
StephenB
Guru

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Before the mv command you need to get to the right folder.

# cd /etc/frontview/apache/addons
# mv 00_php5module.conf 00_php5module.conf.old
Message 19 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Good point. If not familiar with basic commands such as this you should look at some tutorials. MAN pages are also worth looking at.
Message 20 of 64
timvdh
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

I'm having the same problem on my NV+.

I just want to vent here that I'm getting real unsatisfied with this ReadyNAS product. The tips here on this forum (SSH etc..) are appreciated, but NOT end user oriented in any way. I know a little about computers, and if I have a couple of hours, I can read about how to connect using SSH (yes I did install the enabelSSH thing), what programs to use etc. But this is again NOT end user oriented in any way and very disappointing.

This product should not be for computer geeks only 😞 😞 😞
Message 21 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

If it is too complicated for you to fix there are people such as myself who can help fix systems remotely. It's quite impressive in my view that WhoCares? managed to get PHP 5.3.20 running on Sparc systems.
Message 22 of 64
Wilco87
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Hey you guys,

I just wanna say

THANKS !!!!

You made my day, my nas is up and running agian.

Just one more question. Now I have it up and running again, my next project was to set up a tiny webserver on it. That worked out great, but when i restrict to a .php file it only try's to download it. Normaly I whould start a new topic about this, but since I had to rename a file in the PHP add on it looks best to ask the question over here.
Anyone know's what I can do to enable the PHP on my webserver ?

Thanks 🙂
Message 23 of 64
mdgm-ntgr
NETGEAR Employee Retired

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Install the PHP add-on again over the top of itself.
Message 24 of 64
Wilco87
Aspirant

Re: Duo v1 - Update to 4.1.12 - no access, even not with SSH

Ok thanks for the replay, I think I lost the image file, and I cannot download it again... This means I have 2 pay for something twice ? :roll: :x :? that frustrating, got it from readynasxtras
Message 25 of 64
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