Inaccurate reporting of used/free volume space?

[cwangnick]

Hi,

may anybody now why the "Data" volume shows the following strange negative space and only the snapshot space is shown?

FW is 6.9.3

I can access my data using win10 explorer. Data seem to be there.

Furthermore the backup share shows a strange figure for the consumed space, too:

Thanks for any help

Carsten

[StephenB · Accepted solution]

Try disabling quota on the volume settings wheel, not the share settings wheel.  Then enable it again.

[Marc_V]

Hi @cwangnick

Welcome to the Community!

Have you enable Quotas? Can you try disabling then re-enabling the feature if you have it enabled.

Also might not hurt to clean the cache of your browser and re-access the admin page.

Regards

[cwangnick]

Hi Marc,

thanks for your reply. No quota enabled. Any other hint? something with the snapshot function as only this is shown as only data on this share

Regards

Carsten

[mdgm-ntgr]

The space used on shares and total space used by snapshots on the volume uses quotas on the volume even if you haven't set any on a particular share. The option is configurable under System > Volumes (click on the Settings wheel for the volume, go down to Settings and in the Summary section you'll see a checkbox for Quota).

You could try disabling quotas on the volume and re-enabling them. This should force a quota rescan.

[cwangnick]

Thanks for your feedback & hints!

I tried to set quota for the share having the questionable size. it does not work, neither for 1 Mb, 1 TB oder 20000000 TB (more than the questionable size shown for the "Backup"-Share). See picture below...

Quota worked for another share. I set a quota and than disabled it again. No change of the size of the "Backup"-Share or the whole "Data" volume.

Regards

Carsten

[StephenB · Accepted solution]

Try disabling quota on the volume settings wheel, not the share settings wheel.  Then enable it again.

[cwangnick]

Thank you Stephen.

disabling / enabling of quota on Volume level was the solution. Now the volume space is correctly displayed

Is this a bug if you use quota?

Sincerely

Carsten

[cwangnick]

Hi Marc,

your hint with the volume rescan finally worked.

Thanks also to you!

Different Topic:

There are just small "mistakes" in the German translation:

It should say "Freier Speicher"

Furthermore it is not clear what "Geben Sie i...." should say.

In English it is "Type" and why is it not "Typ" in German?

Cheers

Carsten

[StephenB]

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@cwangnick wrote:

Is this a bug if you use quota?

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It looks like it.