× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: Lost data

Janner_Dean
Aspirant

Lost data

Hi all,

I have searched on the forum and can't find an answer to my rather 'painful' experience which could turn out to be one of life's lessons!

I have a DUO v2 with two 1Tb disks holding plenty of music, photos and other misc. documents. the trouble is I have appeared to have lost ALL of my data due to me inadvertantly removing a share.

Is there a way for me to be able to try and get back at least some of the data on the NAS? I have seen on here the VMplayer method but is that only for undeleted data or can I get a data recovery program to work this way?

Please help as some of the photos were of my honemoon and the wife is getting a bit twitchy with this.

Thanks,

Janner Dean.
Message 1 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: Lost data

What about your backup? What state is that in?

Deleting a share the data would be gone. Chances of recovery would be slim to none.
Message 2 of 6
InTheShires
Tutor

Re: Lost data

R-Studio proved pretty successful for me. Even via the network. Be careful not to keep using the HDD's as writing to them constantly will ruin any slim chance of pulling anything useful back off.

In fact, I was amazed how much R Studio did manage to retrieve for me, on my old SPARC Duo.

I'm doing this for your wife, because I really shouldn't be helping a Janner! :lol:
Message 3 of 6
Janner_Dean
Aspirant

Re: Lost data

No backup :oops: I foolishly though that the X-RAID covered that. I know now!

The NAS is swithced OFF at the moment to stop any writing taking place so hopefully there should be minimal loss.........I don't really care about the music as its all on disc but the photos is another story.

I'll try R-Studio tonight and see what it can do......fingers crossed.


My wife appreciates the help! Many thanks :wink:

Janner
Message 4 of 6
OOM-9
NETGEAR Expert

Re: Lost data

R-Studio is nice and user friendly.
You may want to look into a data recovery place to see how much they would charge for a deeper option of data recovery. (Not always the froogle thing to do, but can be a last ditch effort.)

It sounds like it is possible that there were not writes to the disk, so it is possible R-Studio can help.

Good luck!
Message 5 of 6
donald57
Aspirant

Re: Lost data

I have downloaded the demo of R-Studio. I can't get it to recognize my NAS. How did you get it to work? Thanks.
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1185 views
  • 0 kudos
  • 5 in conversation
Announcements