PLEX Won't run/load on RN316 after upgrade to 6.6.0 - AGAIN

[DADsNAS]

Again, Plex dissappeared from my system when I tried to do a manual update to Plex Media Server. I was running 1.2.2.2 and tried to update to 1.3.3.3 when Plex dissappeared and now it will not let me reload it.

Still waiting for the update to 6.6.0 that's supposed fix this issue.

Need help again to get Plex reloaded on my system.

Dennis

[DADsNAS · Accepted solution]

Using Firefox, I was able to get Plex re-iinstalled on my system.

Thank you to everyone for their help.

Now i just have to remember to us Firefox in the future.

Dennis

[mdgm-ntgr]

I have updated Plex on 6.6.0 and it works fine for me.

What error do you get when trying to install the app?

Btw ReadyNAS OS 6.6.1 is now available!

[DADsNAS]

The error message is 'Cannot Install application'.

When I was on the Plex site, I saw that there was an update. So I downloaded it and when I tried to do a manual update on the RN316, The RN316 responded with the 'Cannot Install Application' message and then removed Plex Media Server from my system.  Any attempts to re-install garner the same message.

As far as version 6.6.1 being available, when I ask my system to 'check for updates' it tells me that my current version (6.6.0) is the latest.

Thank you for the response,

Dennis

[bedlam1]

Download 6.6.1 from Here unzip it, then do a manual firmware update in NAS UI System/Settings and up load the .IMG file

[StephenB]

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@DADsNAS wrote:

The error message is 'Cannot Install application'.

When I was on the Plex site, I saw that there was an update. So I downloaded it and when I tried to do a manual update on the RN316, The RN316 responded with the 'Cannot Install Application' message and then removed Plex Media Server from my system.  

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You downloaded the deb file for ReadyNAS x86 NAS from plex?  

Then uploaded it using the upload button on the apps page of the web ui?

[DADsNAS]

Precisely.

The result is always the same: Cannot install application D:\dademet\Download\PlexServer\RN31600\plexmediaserver-ros6-binaries_1.3.3.3148-b38628e_amd64.deb.

[DADsNAS]

Sucessfuly downloaded and installed 6.6.1. Thank you.

The only difference when trying to install Plex is that now I get a window opening indicating that the install is starting.  However, the result is still the same: Cannot install application D:\dademet\Download\PlexServer\RN31600\plexmediaserver-ros6-binaries_1.3.3.3148-b38628e_amd64.deb.

Still unable to get Plex installed, again.

[StephenB]

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@DADsNAS wrote:

Sucessfuly downloaded and installed 6.6.1. Thank you.

The only difference when trying to install Plex is that now I get a window opening indicating that the install is starting.  However, the result is still the same: Cannot install application D:\dademet\Download\PlexServer\RN31600\plexmediaserver-ros6-binaries_1.3.3.3148-b38628e_amd64.deb.

Still unable to get Plex installed, again.

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Are you using edge?  IF so try chrome or firefox. 

This might be the issue that @WhoCares_ reported (Edge sending the full path name to the NAS server on upload instead of just sending the file name itself).

[DADsNAS]

I am not using Edge.  I am using IE v11.

I have Firefox, I will try that. Thank you.

[DADsNAS · Accepted solution]

Using Firefox, I was able to get Plex re-iinstalled on my system.

Thank you to everyone for their help.

Now i just have to remember to us Firefox in the future.

Dennis

[mdgm-ntgr]

Browser compatibility issues can come up at time to time.

They may be resolved by a firmware update.

So you could find you have issues with Firefox in the future e.g. if a Firefox update breaks compatibility.

[DADsNAS]

Agreed, I just have to remember to try different browsers when I have an issue using a web based interface.

Thanks, again.

Dennis