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Problem umount volume after one disk failure on RNDU2000 #27445297
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Problem umount volume after one disk failure on RNDU2000 #27445297
Hello Netgear Community!!!
First, I apologize for my english (I'm french).
I've got a problem on my ReadyNAS Ultra 2 (2 * 2 terabyte) sync on X-RAID to mirroring my datas between my 2 HDD.
A few days ago, one HDD has failed. Later, unable to connect to nas shares. I immediatly look at the logs and I see :
"The paths for the shares listed below could not be found. Typically, this occurs when the readyNAS is unable to access the data volume. .....<list of the shares>....".
I then go in the volume management menu and I see an other pop-up error who accurate no volume is mounted.
I decide to connect through SSH.
When I list disk partitions (fdisk -l), I note that the partition that contains the datas is not present.
I've tried to mount many partitions that I see into /dev without success.
My questions are :
- Is there someone who has had this problem or almost the same ?
- How to solve it ?
- Is it possible to read X-RAID disk on ubuntu system, GParted or other linux distribution ?
I think it's a firmware problem when the nas mounting volumes, or a security of its system (X-RAID) that stop the mounting of volumes as the failed HDD has not be changed.
My readynas contains 12 years of family pics, personal documents and working files, so I will be disappointed to have lost everything.
Thank's a lot If you have the solution !!!
By
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Re: Problem umount volume after one disk failure on RNDU2000 #27445297
You should contact support for this one then, and in future backup your data at least the irreplaceable stuff like family pics...
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Re: Problem umount volume after one disk failure on RNDU2000
Hello cedreek,
I checked your profile and found that you have already opened a ticket with the support team. Please continue with it.
Welcome to the community!
Regards,