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Re: RN516. Volume: System volume root's usage is 81%.
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RN516. Volume: System volume root's usage is 81%.
I'm running an RN516 on OS 6.5.1 with 6x 6TB WD RED's.
Out of the blue I get a "Volume: System volume root's usage is 81%" error.
I'm not running *any* 3rd party apps and only use the unit as a file server at home.
The percentage went up to 88% once and went back down to 81% and it's hovering there so the unit keeps functioning, but something might give at some point and I need to **bleep** this in the bud as painlessly as possible.
I got this unit from a former colleague and as such it is not registered in my name and I cannot apply for support since I am no longer in contact with that person (I had to RMA the unit under warranty once and back then I got some Netgear techie to snoop inside my NAS remotely and he saw it was fubar, so I know what one could do for me). So I have no ticket number. All I get now is to look into the knowledge base (came up zip) and ask here. I hope some of you dear experts (winking at mr.mdgm) can help me out.
When I got this error I knew nothing about SSH, hell I didn't even know what SSH stood for. Now, I still don't (I'm guessing one of the S's stands for Shell), but I did read up in here on SSH enabling and running commands to find the sore spot.
I'm still a real n00b with SSH and I am in need for a little push in the right direction, or even need to be taken by the hand... this once.
So here's what I did so far:
admin@nas516:/$ df -h Filesystem Size Used Avail Use% Mounted on udev 10M 4.0K 10M 1% /dev /dev/md0 4.0G 3.3G 452M 88% / tmpfs 3.9G 0 3.9G 0% /dev/shm tmpfs 3.9G 16M 3.9G 1% /run tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup tmpfs 3.9G 0 3.9G 0% /media /dev/md/data-0 28T 26T 1.7T 95% /data /dev/md/data-0 28T 26T 1.7T 95% /home /dev/md/data-0 28T 26T 1.7T 95% /apps tmpfs 50M 0 50M 0% /var/replicate/shm /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/home /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Backup /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Games /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Media /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Music /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Pictures /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Programs /dev/md/data-0 28T 26T 1.7T 95% /var/ftp/Videos /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Backup /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Games /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Media /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Music /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Pictures /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Programs /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/data/Videos /dev/md/data-0 28T 26T 1.7T 95% /run/nfs4/home
So I see that /dev/md0 is almost full (don't see RootFS, why is that?).
I then checked the inodes, because it seems that people do that (SSH N00b, don't know what it's for)
admin@nas516:/$ df -i Filesystem Inodes IUsed IFree IUse% Mounted on udev 1006093 510 1005583 1% /dev /dev/md0 0 0 0 - / tmpfs 1006709 1 1006708 1% /dev/shm tmpfs 1006709 708 1006001 1% /run tmpfs 1006709 4 1006705 1% /sys/fs/cgroup tmpfs 1006709 1 1006708 1% /media /dev/md/data-0 0 0 0 - /data /dev/md/data-0 0 0 0 - /home /dev/md/data-0 0 0 0 - /apps tmpfs 1006709 7 1006702 1% /var/replicate/shm /dev/md/data-0 0 0 0 - /var/ftp/home /dev/md/data-0 0 0 0 - /var/ftp/Backup /dev/md/data-0 0 0 0 - /var/ftp/Games /dev/md/data-0 0 0 0 - /var/ftp/Media /dev/md/data-0 0 0 0 - /var/ftp/Music /dev/md/data-0 0 0 0 - /var/ftp/Pictures /dev/md/data-0 0 0 0 - /var/ftp/Programs /dev/md/data-0 0 0 0 - /var/ftp/Videos /dev/md/data-0 0 0 0 - /run/nfs4/data/Backup /dev/md/data-0 0 0 0 - /run/nfs4/data/Games /dev/md/data-0 0 0 0 - /run/nfs4/data/Media /dev/md/data-0 0 0 0 - /run/nfs4/data/Music /dev/md/data-0 0 0 0 - /run/nfs4/data/Pictures /dev/md/data-0 0 0 0 - /run/nfs4/data/Programs /dev/md/data-0 0 0 0 - /run/nfs4/data/Videos /dev/md/data-0 0 0 0 - /run/nfs4/home
I really don't know what I'm seeing here.
I then listed the folders like so:
admin@nas516:/dev$ du -hxm --max-depth=1 / |sort -h du: cannot read directory `/etc/ssl/private': Permission denied du: cannot read directory `/etc/frontview/.msmtp.queue': Permission denied du: cannot read directory `/root': Permission denied du: cannot read directory `/var/backups/md': Permission denied du: cannot read directory `/var/log/apache2': Permission denied du: cannot read directory `/var/log/mysql': Permission denied du: cannot read directory `/var/spool/cron/crontabs': Permission denied du: cannot read directory `/var/cache/ldconfig': Permission denied du: cannot read directory `/var/cache/samba/msg': Permission denied du: cannot read directory `/var/lib/nut': Permission denied du: cannot read directory `/var/lib/samba/private/msg.sock': Permission denied du: cannot read directory `/var/lib/connman/ethernet_28c68ed5d6f6_cable': Permission denied du: cannot read directory `/var/lib/connman/ethernet_4494fc6e3766_cable': Permission denied du: cannot read directory `/var/lib/connman/ethernet_4494fc6e3767_cable': Permission denied du: cannot read directory `/var/lib/mysql': Permission denied du: cannot read directory `/var/lib/php5': Permission denied du: cannot read directory `/var/lib/sudo': Permission denied 0 /apps 0 /boot 0 /dev 0 /home 0 /media 0 /mnt 0 /proc 0 /root 0 /run 0 /selinux 0 /srv 0 /sys 1 /data 1 /lib64 1 /tmp 4 /lib32 7 /bin 8 /etc 8 /opt 10 /sbin 30 /frontview 43 /lib 289 /var 473 /usr 869 /
So var and usr seem the biggest and I started looking into them, and ofcourse the log folder.
admin@nas516:/var$ du -hxm --max-depth=1 . |sort -h du: cannot read directory `./backups/md': Permission denied du: cannot read directory `./log/apache2': Permission denied du: cannot read directory `./log/mysql': Permission denied du: cannot read directory `./spool/cron/crontabs': Permission denied du: cannot read directory `./cache/ldconfig': Permission denied du: cannot read directory `./cache/samba/msg': Permission denied du: cannot read directory `./lib/nut': Permission denied du: cannot read directory `./lib/samba/private/msg.sock': Permission denied du: cannot read directory `./lib/connman/ethernet_28c68ed5d6f6_cable': Permission denied du: cannot read directory `./lib/connman/ethernet_4494fc6e3766_cable': Permission denied du: cannot read directory `./lib/connman/ethernet_4494fc6e3767_cable': Permission denied du: cannot read directory `./lib/mysql': Permission denied du: cannot read directory `./lib/php5': Permission denied du: cannot read directory `./lib/sudo': Permission denied 0 ./agentx 0 ./cores 0 ./ftp 0 ./local 0 ./mail 0 ./opt 0 ./replicate 0 ./tmp 1 ./netatalk 1 ./nuuo 1 ./readydrop 1 ./spool 1 ./www 2 ./readynasd 36 ./log 46 ./lib 67 ./backups 141 ./cache 289 . admin@nas516:/var$ admin@nas516:/var$ cd ./cache admin@nas516:/var/cache$ du -hxm --max-depth=1 . |sort -h du: cannot read directory `./ldconfig': Permission denied du: cannot read directory `./samba/msg': Permission denied 0 ./apache2 0 ./dbconfig-common 0 ./forked-daapd 0 ./istat 0 ./ldconfig 0 ./man 1 ./samba 2 ./debconf 138 ./apt 141 . admin@nas516:/var/cache$ cd ./apt admin@nas516:/var/cache/apt$ du -hxm --max-depth=1 . |sort -h 102 ./archives 138 . admin@nas516:/var/cache/apt$ cd ./archives admin@nas516:/var/cache/apt/archives$ du -hxm --max-depth=1 . |sort -h 0 ./partial 102 . admin@nas516:/var/log$ du -ah 0 ./news/news.crit 0 ./news/news.err 0 ./news/news.notice 0 ./news 4.0K ./apt/term.log.12.gz 4.0K ./apt/term.log.11.gz 4.0K ./apt/term.log.10.gz 4.0K ./apt/term.log.9.gz 4.0K ./apt/term.log.8.gz 4.0K ./apt/term.log.7.gz 4.0K ./apt/term.log.6.gz 4.0K ./apt/term.log.5.gz 4.0K ./apt/term.log.4.gz 4.0K ./apt/term.log.3.gz 4.0K ./apt/term.log.2.gz 0 ./apt/term.log 4.0K ./apt/term.log.1.gz 4.0K ./apt/history.log.12.gz 4.0K ./apt/history.log.11.gz 4.0K ./apt/history.log.10.gz 4.0K ./apt/history.log.9.gz 4.0K ./apt/history.log.8.gz 4.0K ./apt/history.log.7.gz 4.0K ./apt/history.log.6.gz 4.0K ./apt/history.log.5.gz 4.0K ./apt/history.log.4.gz 4.0K ./apt/history.log.3.gz 4.0K ./apt/history.log.2.gz 0 ./apt/history.log 4.0K ./apt/history.log.1.gz 96K ./apt 0 ./fsck 4.0K ./frontview/initrd.log 4.0K ./frontview/backup/status_backup_000 4.0K ./frontview/backup 164K ./frontview/error.log 124K ./frontview/http-error.log 0 ./frontview/ssl_access.log 120K ./frontview/http-access.log 784K ./frontview/status.log 328K ./frontview/msmtp.log 0 ./frontview/.managed 100K ./frontview/cgi.log 0 ./frontview/.registered 1.9M ./frontview/ssl_access.log.old 20K ./frontview/msmtp.queue.log 3.5M ./frontview 8.0M ./journal/0e422faf8bd745e3a9c25b12ace37072/system@bfd79e7095da41d79a5603be6e48c6b4-0000000000557878-00053a66f0a25aca.journal 7.9M ./journal/0e422faf8bd745e3a9c25b12ace37072/system@bfd79e7095da41d79a5603be6e48c6b4-0000000000559f1d-00053a8fff4acb2c.journal 8.0M ./journal/0e422faf8bd745e3a9c25b12ace37072/system@bfd79e7095da41d79a5603be6e48c6b4-000000000055c647-00053ab90b994927.journal 4.6M ./journal/0e422faf8bd745e3a9c25b12ace37072/system.journal 29M ./journal/0e422faf8bd745e3a9c25b12ace37072 29M ./journal 160K ./samba/log.nmbd 516K ./samba/log.smbd.old 132K ./samba/log.smbd 808K ./samba du: cannot read directory `./apache2': Permission denied 0 ./apache2 248K ./readynasd/event_push.log 228K ./readynasd/fwbroker.log 632K ./readynasd/event_push.log.old 4.0K ./readynasd/ads.log 4.0K ./readynasd/install_debpkg.log 1.1M ./readynasd 132K ./netatalk.log 4.0K ./LeafP2P.log 40K ./proftpd.log du: cannot read directory `./mysql': Permission denied 0 ./mysql 0 ./mysql.err 4.0K ./readydropd.log 4.0K ./dbbroker.log 4.0K ./dbconfig-common/dbc.log 4.0K ./dbconfig-common 16K ./lastlog 0 ./faillog 4.0K ./dpkg.log.12.gz 4.0K ./dpkg.log.11.gz 4.0K ./dpkg.log.10.gz 4.0K ./dpkg.log.9.gz 4.0K ./dpkg.log.8.gz 4.0K ./dpkg.log.7.gz 4.0K ./dpkg.log.6.gz 4.0K ./dpkg.log.5.gz 4.0K ./dpkg.log.4.gz 4.0K ./dpkg.log.3.gz 4.0K ./dpkg.log.2.gz 4.0K ./dpkg.log.1 32K ./dpkg.log 4.0K ./wtmp.1 12K ./wtmp 0 ./btmp.1 0 ./btmp 16K ./dmesg.4.gz 16K ./dmesg.3.gz 16K ./dmesg.2.gz 16K ./dmesg.1.gz 48K ./dmesg.0 64K ./dmesg 824K ./rsyslog.log 4.0K ./alternatives.log.3.gz 4.0K ./alternatives.log.2.gz 4.0K ./alternatives.log.1 0 ./alternatives.log 1.4M ./rsyslog.log.old 4.0K ./mysql.log.7.gz 4.0K ./mysql.log.6.gz 4.0K ./mysql.log.5.gz 4.0K ./mysql.log.4.gz 4.0K ./mysql.log.3.gz 4.0K ./mysql.log.2.gz 0 ./mysql.log 4.0K ./mysql.log.1.gz 37M . admin@nas516:/var/log$
So log has nothing big in there it seems and the other two looked the same. I think.
admin@nas516:/var$ ls -al total 24 drwxr-xr-x 1 root root 202 Aug 16 00:34 . drwxr-xr-x 1 root root 302 Aug 24 17:35 .. drwxr-xr-x 1 root root 0 Mar 17 2014 agentx drwxr-xr-x 1 root root 734 Aug 24 04:20 backups drwxr-xr-x 1 root root 130 Jun 17 00:17 cache drwxr-xr-x 1 root root 0 Aug 1 2013 cores drwxr-xr-x 1 guest guest 94 Aug 24 19:13 ftp drwxr-xr-x 1 root root 326 Aug 16 00:34 lib drwxrwsr-x 1 root staff 0 May 21 2012 local lrwxrwxrwx 1 root root 9 Aug 16 00:34 lock -> /run/lock drwxr-xr-x 1 root root 1192 Aug 24 19:13 log drwxrwsr-x 1 root mail 0 Jun 4 2012 mail drwxr-xr-x 1 root root 76 Jun 1 01:40 netatalk drwxr-xr-x 1 root root 186 Aug 16 00:07 nuuo drwxr-xr-x 1 root root 0 Jun 4 2012 opt drwxr-xr-x 1 admin admin 38 Dec 9 2014 readydrop drwxr-xr-x 1 root root 298 Aug 24 21:46 readynasd drwxr-xr-x 1 root root 6 Aug 31 2014 replicate lrwxrwxrwx 1 root root 6 Aug 16 00:34 run -> ../run drwxr-xr-x 1 root root 46 Aug 16 00:33 spool drwxrwxrwt 1 root root 0 May 21 2012 tmp drwxr-xr-x 1 root root 20 Aug 16 00:34 www admin@nas516:/var$ cd /log -bash: cd: /log: No such file or directory admin@nas516:/var$ cd log admin@nas516:/var/log$ ls -al total 2408 drwxr-xr-x 1 root root 1192 Aug 24 19:13 . drwxr-xr-x 1 root root 202 Aug 16 00:34 .. -rw-r--r-- 1 root root 0 Aug 16 06:25 alternatives.log -rw-r--r-- 1 root root 358 Aug 16 00:38 alternatives.log.1 -rw-r--r-- 1 root root 133 Dec 9 2014 alternatives.log.2.gz -rw-r--r-- 1 root root 600 Sep 3 2014 alternatives.log.3.gz drwxr-x--- 1 root adm 3482 Aug 21 06:25 apache2 drwxr-xr-x 1 root root 746 Aug 16 06:25 apt -rw------- 1 root utmp 0 Aug 1 06:25 btmp -rw------- 1 root utmp 0 Jul 1 06:25 btmp.1 -rw-r--r-- 1 root root 781 Aug 24 19:13 dbbroker.log drwxr-xr-x 1 root root 14 Sep 3 2014 dbconfig-common -rw-r--r-- 1 root adm 61591 Aug 24 19:13 dmesg -rw-r--r-- 1 root adm 61591 Aug 24 17:35 dmesg.0 -rw-r--r-- 1 root adm 15260 Aug 16 00:34 dmesg.1.gz -rw-r--r-- 1 root adm 12320 Jul 20 17:50 dmesg.2.gz -rw-r--r-- 1 root adm 12317 Jan 16 2016 dmesg.3.gz -rw-r--r-- 1 root adm 12330 Jan 7 2016 dmesg.4.gz -rw-r--r-- 1 root root 28829 Aug 24 19:14 dpkg.log -rw-r--r-- 1 root root 2371 Jul 31 17:52 dpkg.log.1 -rw-r--r-- 1 root root 993 Oct 31 2015 dpkg.log.10.gz -rw-r--r-- 1 root root 309 Sep 30 2015 dpkg.log.11.gz -rw-r--r-- 1 root root 320 Aug 31 2015 dpkg.log.12.gz -rw-r--r-- 1 root root 153 Jun 30 18:03 dpkg.log.2.gz -rw-r--r-- 1 root root 155 May 31 18:03 dpkg.log.3.gz -rw-r--r-- 1 root root 289 Apr 30 18:05 dpkg.log.4.gz -rw-r--r-- 1 root root 453 Mar 31 18:02 dpkg.log.5.gz -rw-r--r-- 1 root root 151 Feb 29 17:02 dpkg.log.6.gz -rw-r--r-- 1 root root 295 Jan 31 2016 dpkg.log.7.gz -rw-r--r-- 1 root root 489 Dec 31 2015 dpkg.log.8.gz -rw-r--r-- 1 root root 362 Nov 30 2015 dpkg.log.9.gz -rw-r--r-- 1 root root 0 Dec 9 2014 faillog drwxr-xr-x 1 admin admin 292 Jul 12 2012 frontview drwxr-xr-x 1 root root 0 Oct 14 2013 fsck drwxr-xr-x 1 root root 64 Jun 30 2012 journal -rw-r--r-- 1 root root 28908 Aug 25 00:55 lastlog -rw-r--r-- 1 root root 3167 Aug 31 2014 LeafP2P.log drwxr-s--- 1 mysql adm 0 Aug 30 2014 mysql -rw-r----- 1 mysql adm 0 Aug 30 2014 mysql.err -rw-r----- 1 mysql adm 0 Aug 24 06:25 mysql.log -rw-r----- 1 mysql adm 20 Aug 23 06:25 mysql.log.1.gz -rw-r----- 1 mysql adm 20 Aug 22 06:25 mysql.log.2.gz -rw-r----- 1 mysql adm 20 Aug 21 06:25 mysql.log.3.gz -rw-r----- 1 mysql adm 20 Aug 20 06:25 mysql.log.4.gz -rw-r----- 1 mysql adm 20 Aug 19 06:25 mysql.log.5.gz -rw-r----- 1 mysql adm 20 Aug 18 06:25 mysql.log.6.gz -rw-r----- 1 mysql adm 20 Aug 17 06:25 mysql.log.7.gz -rw-r--r-- 1 root root 135058 Dec 7 2014 netatalk.log drwxr-sr-x 1 news news 56 Jun 8 2012 news -rw-r----- 1 root root 41577 Aug 24 19:13 proftpd.log -rw-r--r-- 1 root root 76 Dec 9 2014 readydropd.log drwxr-xr-x 1 admin admin 138 Aug 15 23:59 readynasd -rw-r----- 1 root adm 298662 Aug 25 00:59 rsyslog.log -rw-r--r-- 1 root root 1610553 Aug 24 19:32 rsyslog.log.old drwxr-xr-x 1 root root 56 Aug 23 19:24 samba -rw-rw-r-- 1 root utmp 12288 Aug 25 00:55 wtmp -rw-rw-r-- 1 root utmp 3456 Jul 20 17:51 wtmp.1
admin@nas516:/usr$ ls -al total 16 drwxr-xr-x 1 root root 80 Jun 16 14:48 . drwxr-xr-x 1 root root 302 Aug 24 17:35 .. drwxr-xr-x 1 root root 9240 Aug 16 00:37 bin drwxr-xr-x 1 root root 0 May 21 2012 games drwxr-xr-x 1 root root 44 Apr 21 2014 include drwxr-xr-x 1 root root 3990 Aug 16 00:37 lib drwxr-xr-x 1 root root 102 Dec 9 2014 lib32 drwxrwsr-x 1 root staff 72 Aug 16 00:33 local drwxr-xr-x 1 root root 2584 Aug 16 00:33 sbin drwxr-xr-x 1 root root 1020 Feb 18 2016 share drwxr-xr-x 1 root root 0 May 21 2012 src
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Re: RN516. Volume: System volume root's usage is 81%.
(too many charachters to post the listing of admin@nas516:/usr/bin$ )
So now I'm stumped. Where do I look, I can't seem to find a large file anywhere.
I have the log files available for anyone who wants to see them.
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Re: RN516. Volume: System volume root's usage is 81%.
If you purchased new between 1 June 2014 and 31 May 2016, then you have lifetime (free) chat support.
I guess you could alternatively try deleting logs.
Your data volume is quite full - well above Netgear's recommendation of 80%. That could cause issues with volume maintenance functions (scrub, balance, etc). Since btrfs uses the same free space pool for metadata and data, it needs more free space than ext.
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Re: RN516. Volume: System volume root's usage is 81%.
You're logged in as the admin user not the root user. du can't calculate the space used by files the user you are logged in as can't access.
du isn't designed for BTRFS but it is useful for getting a rough indication of what's using up the space.
My guess would be that there is a huge MySQL database under /var/lib/mysql possibly from an app.
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Re: RN516. Volume: System volume root's usage is 81%.
I only log into the system as admin. I have a personal account but never ever use it. What could cause a database blowup like that? And how can I see it and subsequently kill it if I can't see it as the only user that's active?
Can I just erase a database anyway?
I was contemplating just reinstalling the OS in place, but I read I need space for that. How much do I need? Can I then erase anything at random to create the space? (The installed OS doesn't have to work anymore, I just need space).
Obviously I just want that crazy big file to die off, ik I can find it.
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Re: RN516. Volume: System volume root's usage is 81%.
You need to login to SSH as the root user (the password is set to be the same as the one for the admin user). Then you can see what's filling the root volume whether it be a huge database or log file or something else and you can consider the next steps.
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Re: RN516. Volume: System volume root's usage is 81%.
I tried logging in as the root user as well and did the same snooping around looking for large files.
I'm afraid that Monkey See Monkey Do apparantly does not help me here as I was unsuccesful.
I did my best but it seems that after numerous attempts my SSH skills or lack thereof are still hindering me.
I am sincerely and respectfully asking for a knowledgeable helping hand to fix this.
If any Netgear techie could remotely access the NAS and see where the problem is I would be greatly appreciative, also if I could be pointed to how it was fixed so I may learn from it.
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Re: RN516. Volume: System volume root's usage is 81%.
Just because a data volume is bigger that doesn't mean it's suddenly a good idea to fill it ridiculously full percentage wise.
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Re: RN516. Volume: System volume root's usage is 81%.
Understood and it is being worked on.
I didn't mean to sound disrespectfull, I'm just trying to understand the logic behind >5TB of free space being insufficient for the OS.
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Re: RN516. Volume: System volume root's usage is 81%.
You have let your data volume get even more full.It's 97% full. You should be freeing up space not filling it more.
MySQL was storing data on the root volume. I moved it to the data volume.
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Re: RN516. Volume: System volume root's usage is 81%.
You have let your data volume get even more full.It's 97% full. You should be freeing up space not filling it more.
MySQL was storing data on the root volume. I moved it to the data volume.
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Re: RN516. Volume: System volume root's usage is 81%.
I still don't understand why MySQL would do this. Is it related to overfilling the data volume?
It'll be a few days before I can get to the NAS and am able to move a large amount of files from there. It is being worked on, I'm just abroad right now and cannot physically put an empty drive in my Sata dock...
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Re: RN516. Volume: System volume root's usage is 81%.
No. MySQL storing data on the 4GB root volume is a separate issue.