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Re: RN51600 - Issue getting the admin page to work

gkuchera
Aspirant

RN51600 - Issue getting the admin page to work

Status:  Drive shares are accesssable.

Admin Page down.

 

when starting the readynasd service on the device I get the following:

Aug 26 17:51:07 NAS-2 systemd[1]: Starting ReadyNAS System Daemon...
Aug 26 17:51:07 NAS-2 readynasd[16349]: readynasd log started
Aug 26 17:51:07 NAS-2 readynasd[16349]: readynasd started. (restarted=0)
Aug 26 17:51:07 NAS-2 readynasd[16349]: DB (main) schema version: 23 ==> 23
Aug 26 17:51:07 NAS-2 readynasd[16349]: DB (queue) schema version: new ==> 0

 

i have noticed that when the executable starts it appears to corrupt the db.sq3 file on the device.

if i do a servicectl stop readynasd

and then sqlite3 /var/readynasd/db.sq3 'pragma integrity_check;'

i get:

*** in database main ***
Main freelist: freelist leaf count too big on page 800
Main freelist: invalid page number 218103808
Page 125 is never used
Page 132 is never used
Page 186 is never used
Page 187 is never used
Page 196 is never used
Page 197 is never used
Page 198 is never used
Page 199 is never used
Page 200 is never used
Page 201 is never used
Page 202 is never used

... through page 289.

 

I have tried renaming the db.sq3 file and having the service recreate it, i get the same results.

i have checked for duplicate names and groups and have not found any.

 

I have also tried to export and reimport the db.sq3 file and it creates a new db file thtat looks good to me, and then if ai run the readynasd  service it appears to corrupt the file again..

 

Any help would be appreciated.  If you need more informtiaon please ask.

 

Thanks,

Geoff

 

 

Model: RN51600|ReadyNAS 516 6-Bay
Message 1 of 7
gkuchera
Aspirant

Re: RN51600 - Issue getting the admin page to work

Additional Info:

 

By the way this is not a network problem.  I have isolated this to the readynasd daemon not starting correctly.  When i try to access the admin page i get the Admin page down after it churns for a while.  If i look into the debug on the web browser i get:


Line Number 1, Column 1: dbbroker:1:1
This site makes use of a SHA-1 Certificate; it’s recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] dbbroker
XML Parsing Error: no root element found
Location: https://nas-2/dbbroker

 

the Original issue was the Root filesystem on the NAS filled, and after cleaning up logs and some mysql issues i was able to get plenty of space back but i'm left wit this issue.

 

-Geoff

Message 2 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: RN51600 - Issue getting the admin page to work

Try

# mv /var/readynasd/db.sq3-
# sqlite3 /var/readynasd/db.sq3- .dump | sqlite3 /var/readynasd/db.sq3

 

Message 3 of 7
gkuchera
Aspirant

Re: RN51600 - Issue getting the admin page to work

I actually tried that before, it worked but the first time i restarted the readynasd it corrupted the file again and gave the same error.

Would you like me to post the output of the dump? if that will help i would be glad to.

Message 4 of 7
mdgm-ntgr
NETGEAR Employee Retired

Re: RN51600 - Issue getting the admin page to work

Ended up formatting the 4GB root volume. You do have a long firmware update history going all the way back to 6.0.8!

 

[2014/07/27 18:43:38] Factory default initiated due to new disks (no RAID, no partitions)!
[2014/07/27 18:44:02] Defaulting to X-RAID2 mode, RAID level 5
[2014/07/27 18:44:08] Factory default initiated on ReadyNASOS 6.0.8.
[2014/07/27 17:51:26] Updated from ReadyNASOS 6.0.8 (1371611904) to 6.1.8 (1398980083).
[2014/09/23 18:27:04] Updated from ReadyNASOS 6.1.8 (1398980083) to 6.1.9 (1409791183).
[2015/02/08 21:13:05] Updated from ReadyNASOS 6.1.9 () to 6.2.2 (ReadyNASOS).
[2015/06/05 21:19:15] Updated from ReadyNASOS 6.2.2 (ReadyNASOS) to 6.2.4 (ReadyNASOS).
[2015/12/30 17:47:01] Updated from ReadyNASOS 6.2.4 (ReadyNASOS) to 6.4.1 (ReadyNASOS).
[2016/02/21 21:56:47] Updated from ReadyNASOS 6.4.1 (ReadyNASOS) to 6.4.2 (ReadyNASOS).
[2016/05/22 14:40:06] Updated from ReadyNASOS 6.4.2 (ReadyNASOS) to 6.5.0 (ReadyNASOS).
[2016/09/15 17:57:18] Updated from ReadyNASOS 6.5.0 (ReadyNASOS) to 6.5.1 (ReadyNASOS).
[2017/10/01 03:03:20 UTC] Updated from ReadyNASOS 6.5.1 (ReadyNASOS) to 6.8.1 (ReadyNASOS).
[2018/07/14 00:22:47 UTC] Updated from ReadyNASOS 6.8.1 (ReadyNASOS) to 6.9.3 (ReadyNASOS).
[2018/08/27 11:43:40 UTC] Updated from ReadyNASOS 6.9.3 (ReadyNASOS) to 6.9.3 (ReadyNASOS).
[2018/08/28 03:43:09 UTC] Updated from ReadyNASOS 6.9.3 (ReadyNASOS) to 6.9.3 (ReadyNASOS).

Now the management service appears to be running fine.

 

For good measure I updated the BIOS (though this is unrelated to the problem that you had). You already had a BIOS with VT-x enabled, but the BIOS update has given you a USB3 F/W update and made it much easier to boot off a NTGR USB Service Key e.g. for USB Boot Recovery. Now if a NTGR USB Service Key is connected to the front USB port it should automatically boot off it when you power the system on. There's no longer any need to press the O.K. button at just the right time to boot off USB.

Message 5 of 7
gkuchera
Aspirant

Re: RN51600 - Issue getting the admin page to work

The Admin page is still not working - i'm thinking we need to reinstall the OS again but this time don't restore the configuration.   Does this make sense?  Can you help me again?  I know the community system lost access to private messages for a while, not sure what happened but i'm still wanting to do this if your willing.

 

Thanks

-Geoff

Model: RN51600|ReadyNAS 516 6-Bay
Message 6 of 7
StephenB
Guru

Re: RN51600 - Issue getting the admin page to work

Message 7 of 7
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