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RND2110 v2 - no factory reset
I have a ready NAS Duo rnd2110 v2 with two hard drives installed. I have had it for awhile but turned it off about a year ago and have not used it since. I want to start using again but cannot remember the password. I have tried to do a factory reset several times. Hold down the reset button while pressing the power button. All the lights do not turn on as indicated in the manual. I see the two hard drive lights on for about 3 seconds, then off and then on again for about three seconds - the backup light does not shine. I am still holding the reset button during all this. After awhile the #2 hard drive light turns on and stay lit - even after I release the reset button. All this time the power button is blinking and the fan is turned on high. I would like to rest the unit to factory specs and format the drives so I can give it to my son. Maybe I am doing something wrong? Is there another way to reset it?
Thanks
4 Replies
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Since you are not concered about the data on the drives, the easiest solution is to connect them to a PC and remove all partitions. The NAS will then do a factory reset when they are installed. If that does not work, then you may have a corrupt flash and need to do a USB recovery.
Kindly double-check if your ReadyNAS Duo is a v1 or v2. Use the link below as reference guide:
How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
If ever you have a ReadyNAS Duo v1, read the article below and follow the steps on how to factory reset the ReadyNAS Duo v1:
How do I access the boot menu on my ReadyNAS Duo, NV, NV+, X6, or 600?
If ever you have a ReadyNAS Duo v2, read the article below and follow the steps on how to factory reset the ReadyNAS Duo v2:
How do I access the boot menu on my ReadyNAS Ultra 2, Ultra 2 Plus, or Pro 2, Duo v2?
Regards,
DaneA
NETGEAR Community Team
Thanks for the help. It is a V1 - not a V2. I am not sure how I came to the wrong conclusion. Regardless, I did remove the drives and removed the exising partitions before realizing the version issue and that worked great. The unit booted up and I was able to access the admin page without problems.
Thans to all who replied.
Thanks for the update and you're welcome. :) I'm happy to know that your ReadyNAS Duo v1 is now working fine. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
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