Readynas started playing up today. DNLA works and all my films are playing on the TV ok but cant connect to the drive via laptop or app and its showing as no RAID
Tried doing an OS install but the boot menu wont come up.
meant to say that i CAN'T access from my adroid devices.
here are the details. front screen on the NAS reads the correct disk usage but web screen shows 0% usage. but the DLNA server is still serving all my media files.
Model:ReadyNAS NV+ [X-RAID]
Serial:23J3017U0046AFirmware:
RAIDiator 4.1.15 [1.00a043]
Memory:256 MB [2.5-3-3-7]
IPv4 address::192.168.0.100
Volume C:Online, RAID Level , disks, 0% of 0 MB used
Then the files are at risk. If we get through this, I recommend putting a backup plan in place.
Are you seeing shares on the shares page? If you are, then it might be possible to do a backup of your data (connecting an NTFS formatted USB drive to the NAS, and creating a backup job in frontview).
when i tried to reinstall the os from usb i get the "os index error" and it hangs there
when i try to do anything from the web front end that requires a reboot it wont reboot itself.
I don't believe USB recovery is a good idea right now, though I'd defer to Netgear support on that. I don't know the cause of the OS Index issue, but I'm not seeing any indication in your symptoms that suggests the problem is in the flash memory. It might be the OS partition on the disks, or it might be some other system failure.
But it sounds like you have rebooted the NAS (since you couldn't have tried the USB recovery w/o that). Is that the case? If so, did you check if DLNA was still working after the reboot?
On the main problem - one option is to use paid support (via my.netgear.com). If data recovery is needed it would be expensive, but it is likely that they can solve your problem w/o that (since the data still seems to be there).
Thu May 30 01:00:58 WEST 2019Volume scan failed to run properly.
Thu May 30 00:51:53 WEST 2019System powering off...
Tue May 28 23:30:24 WEST 2019System is up.
Tue May 28 23:26:02 WEST 2019Volume C is approaching capacity: 99% used 87G available
Tue May 28 23:24:40 WEST 2019Volume scan failed to run properly.
The data volume is completely full (which isn't a good idea), and the volume scan failure means there is some corruption of the file system. So there likely is some data loss - hopefully not much.
If this works, then immediately back up your data - don't delay, and don't try to add or delete any files on the NAS. The fastest way to back up the data is over an ethernet connection. You can use drag-and-drop to a USB drive connected to your PC, or a utility that includes verification of the copy (I believe teracopy will do that). If you don't have a USB drive, start by copying the most important files to your PC (for instance, any personal photos or videos that can't be replaced).
It's possible that the OS partition is also full. But try booting with the option to skip the volume check next. The goal now is to extract the data, so you don't lose it.
yeah I tried that. didn't make any difference as far as i could see.
There should at least be some difference in the log (failing for some other reason than the volume scan). It might be helpful to know what that reason was.
You might consider using paid support for this (my.netgear.com).
years and years ago when i was a kid i played around a bit. old age has wiped most of that knowledge though. is there a way to safely delete some space? front lcd is showing 89G free which sounds about right.
You can't clean up from the OS partition unless you use the linux CLI. That either requires ssh to be enabled in the web ui, or use of tech support mode from the boot menu. My guess is that ssh isn't already enabled - and you shouldn't attempt to install the add-on required now. So that would leave tech support mode.
The overall process would be to log in, manually mount the OS partition, and (if it is full) search for the files that are filling it, and either truncate or delete them. If you haven't used a command line interface for a long time, then it would be much safer to use paid support. It'd be very easy to end up with a completely unbootable NAS - requiring a factory default to bring it back. That would destroy all your data.
Let me know if you want to use paid support, or take the risk of destroying your data.
I've never needed it so I don't know for certain. I think it depends on geography, and also if data recovery is needed.
My recollection is that per-incident support is less than $100 USD. Data recovery is a lot more expensive (but wouldn't be needed if the issue is what I think it is).
