I'm new to Ready Cloud and I'm having trouble setting up the desktop app. It says the folder is syncronizing but it only ever says 0% and I can't access my files unless I log in through an internet browser. I'm not the admin of the server so I cant find where to change syncing options.
Just want to be able to access the files through Windows Explorer so I dont have to keep uploading and overwriting files. Any help would be appreciated!
Thank you for getting back to me. It is a Netgear File Server. I can't find anything on it that says the model. Would it be one of the numbers on the bottom?
Hi Rebekah, yes, it is on the label/sticker at the bottom of the unit. Please look for something that indicates Model (usually starts with RND for ReadyNAS).
Just want to be able to access the files through Windows Explorer so I dont have to keep uploading and overwriting files. Any help would be appreciated!
If you know the NAS hostname or IP address, try entering \\hostname or \\ip-address into the file explorer address bar (using the actual name or ip address of course). You should see a list of folders.
I got an error message saying Windows cannot access \\Tritel_Cloud. See attached screenshot of Explorer.
Ok, but you don't seem to have tried what I asked you to do. You appear to be accessing through ReadyCloud, and I wanted you to access the NAS directly - entering \\ip-address into the file explorer address bar. (using the actual IP address of the NAS).
