This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
So i forgot my password to get into the readynas (password did not work). I did a os reinstall to reset the password back to default. now when I log in and it asks for the password it seems to work then i get this error.
Now when I go to netgear RAIDar and it prompts for the password I try the default and I get this. Hoping someone can help me figure this out!!!
Thank you for the reply i am not expert on linux but familiar with environment but i am unbale to Putty into Readynas where i am going to use linux commands, this is the first time i am working with ReadyNas issue not sure how to get technician mode and connect to CLI.
but i am unbale to Putty into Readynas where i am going to use linux commands, this is the first time i am working with ReadyNas issue not sure how to get technician mode and connect to CLI.
You boot up in tech support mode - instructions for that are on pages 28-29 here:
One (or more) of your folders will be a lot fuller than mine. That is where the problem lies. You can descend into those folder(s) with cd, and repeat the du command - that will eventually get you into the folder where the problem lies. Once you find it, you'll either need to delete files that shouldn't be there, or (in some cases) truncate them.
If you need more help (or run into errors), post back - it is quite possible to do more damage if you make a mistake.
Do you have any apps installed? If so, which ones?
Thank you for reply we don't have any app installed , initially we are unable to import users due domain relationship issue then i enabled SSH , page refreshed and we lost access , i will try to put device in support mode but we don't want to lose data , what do you think will OS re install from boot menu will fix this issue.
OS re-install will absolutely not work and may make things worse. You have files in your OS partition that do not belong there. Once you ran out of space, files that are written to in normal day-to-day operations (such as enabling SSH) may have become corrupted. OS re-install will not delete them and will have no working space for the re-install, so even more files could become corrupted.
The instructions @StephenB has given you will not result in any data loss unless you delete files that do belong there. That is why he suggested you come back here for guidance if you need to know what to safely delete. But you must forst identify the files and file location.
The source of "rogue" files is usually an app. But since you have none, the it may have occurred if a USB drive became disconnected during a backup operation. When that happens, the OS will write to what it thinks is a mount point for the USB drive but, since the drive has dis-mounted, it's actually writing to a folder in the OS partition. A very unusually large log file can do it as well, but then you'll also have to figure out why the log is growing so large.
Once you have made space in the OS partition, then an OS re-install may be needed.
Thank you for the reply we never took backup i am accessing remotly waiting on site IT to comeback next week from holidays will boot in support and will post all folders screen to make we are not loosing any data
@fayazkhan wrote: Thank you for the reply we never took backup i am accessing remotly waiting on site IT to comeback next week from holidays will boot in support and will post all folders screen to make we are not loosing any data
There is another path you can pursue.
If you can connect all four drives of the NAS to a Windows PC, you could then purchase ReclaiMe software, and use that to off-load (e.g, back up) the data. You'd likely need a USB enclosure (or multiple docks) to connect the drives.
Once the data is safe, you can either continue to clean the OS partition, or you can just do a factory default, reconfigure the NAS, and restore the data from backup.
Thank you for the reply , i will first attempt to boot in support mode and run few commands to see how much space each folder using then will post in this blog to which i should delete.
