Readynas 104 webinterface not starting

[Leothlon]

Hi,

My webinterface wont start, browsing the forum people say os reinstalls have worked for them but i have tried that and it does not.

I am not sure if the problem came from updating to 6.2.2 or from installing / deinstalling an app as i dont remember in what order i did them.. but i did both..

I have also found on the forum people doing " apache-ssl -f /etc/frontview/apache/httpd.conf -k restart " command to restart the apache server but i just get " -bash: apache-ssl: command not found "

also found "  ps ax | grep apache " command and that gave me " 7526 pts/0    S+     0:00 grep apache "

the command " tail /var/log/frontview/error.log " lists :

"

Spoiler

[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\wizard_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\extjs\\ext-all.js, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\extjs\\adapter\\ext\\ext-base.js, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\browse_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\frontview_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Connect failed, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Error connecting to readynasd -2, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] 16767:dbbroker.cgi.c:513 , referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Connection fail., referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Premature end of script headers: dbbroker.cgi, referer: https://192.168.1.33/admin/

"

but this problem started way later than january

I can access the nas fine throu RAIDar and the smb shares so its only the web interface that i cant seem to connect to..

in crome i get:

"This webpage is not available

ERR_CONNECTION_REFUSED"

[BrendanM · Accepted solution]

It looks like you have hit an old bug that was present on 6.2.2 where uninstalling an app breaks apache.

Sending you a PM.

[BrendanM]

For some reason, I can't see the log output you posted.

Could you send the full system logs? Details here: http://kb.netgear.com/app/answers/detail/a_id/21543

[Leothlon]

i put the log text in spoiler tag to avoid " wall of text ", anyway the output from " tail /var/log/frontview/error.log "

is:

[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\wizard_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\extjs\\ext-all.js, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\extjs\\adapter\\ext\\ext-base.js, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\browse_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:19:02 2015] [error] [client 192.168.1.227] File does not exist: /frontview/dashboard/ldMachine\\jobs\\R6UI-6.1.x\\workspace\\_gen2flat\\trunk\\builder\\trunk\\_deploy\\css\\frontview_1.0.2.64_base64.css, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Connect failed, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Error connecting to readynasd -2, referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] 16767:dbbroker.cgi.c:513 , referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Connection fail., referer: https://192.168.1.33/admin/
[Fri Jan 23 10:22:30 2015] [error] [client 192.168.1.227] Premature end of script headers: dbbroker.cgi, referer: https://192.168.1.33/admin/

as for the full system logs link you sent it describes how to get the logs from the webinterface.. but the problem is that the webinterface dont start so cant do that..

Where can i access the logs via ssh?

i also seen people ask for the output of " df -h " and that is:

root@nas-4drive:~# df -h
Filesystem      Size  Used Avail Use% Mounted on
rootfs          4.0G  870M  3.0G  23% /
tmpfs            10M  4.0K   10M   1% /dev
/dev/md0        4.0G  870M  3.0G  23% /
tmpfs           248M     0  248M   0% /dev/shm
tmpfs           248M  2.1M  246M   1% /run
tmpfs           248M     0  248M   0% /sys/fs/cgroup
tmpfs           248M     0  248M   0% /media
/dev/md127      8.2T  7.5T  457G  95% /data
/dev/md127      8.2T  7.5T  457G  95% /apps
/dev/md127      8.2T  7.5T  457G  95% /home
/dev/md127      8.2T  7.5T  457G  95% /run/nfs4/data/F
/dev/md127      8.2T  7.5T  457G  95% /run/nfs4/data/S

[BrendanM]

Ah, sorry, my bad.

Can you run RAIDar - http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads#raidar and see if the 'Download logs' option from there works for you? If yes, then send the logs as per the earlier link.

If the logs download via RAIDar doesn't work, let me know.

[Leothlon]

Sorry for the long delay but i had to remote into my homepc and run raidar there...

But there is no download logs there only "Admin page" and "browse", then the normal rescan buttons and such...

Not sure if this is depending on what nas i have or something? i use:

raidar version 6.0

nas model: readynas 104

firmware 6.2.2

is there noway i can get the logs over ssh?

[BrendanM · Accepted solution]

It looks like you have hit an old bug that was present on 6.2.2 where uninstalling an app breaks apache.

Sending you a PM.

[yerfodg]

Hi,

Would you mind sending me the fix for the 6.2.2 bug. I have it also.

tried OS re-install from Boot menu but now i cant get into the ssh also.

any help would be great.

thanks

Mike

[Leothlon]

Ofc, sending you a pm.