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Re: Readynas Duo Password issues

Seppo1
Aspirant

Readynas Duo Password issues

Hi guys,

I have an issue where my 1.81TB hard drive is only allowing me to use 1.4tb then the readynas tells me it is full. So I am trying to get to setup so I can perhaps fix this, but to log in (which i have been able to do previously) I tried every password under the sun and cannot log into the readynas setup, I try to do a factory reboot and the instructions appear to be written in a confusing manner or just not working. I press in the reset button, turn ont he power and hold the reset pressed in for 5 seconds then release so as not to delete EVERYTHING on the drive, doesn't seem to work. The power button is flashing as if it is booting up and not responsive to any reset.

Further to this i tried to do a password recovery, i got the right email and security question answer, it claims to have sent an email to my address but I don't receive any, nor is it in the spam / junk folder.


Please help tjhis is becoming such an issue and cannot use my nas properly! >.<
Message 1 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: Readynas Duo Password issues

Open a tech support case and post your case number.
Message 2 of 3
Seppo1
Aspirant

Re: Readynas Duo Password issues

Support case - 20421239
Message 3 of 3
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