Shares very slow / time out after firmware update

[amtrakuk1]

Hi there. I have a Readynas 104 which has been working fine but since a firmware update to 6.4.1 the LAN performance is horendious to the point of un-usable, tpically taking 10 seconds to browse shared with frequent time outs. I have deduced it is the ready NAS by connecting it direct to the router and even reimaging my laptop with still no improvement. Browsing other machines work fine. Any ideas?

[StephenB]

If you have the antivirus service enabled, disable it for now.

It's a known bug, hopefully it will be fixed shortly.

[BrianL2]

Hi amtrakuk1,

This is currently being addressed and a new Firmware will be out soon. Check this thread for more information.

Kind regards,

BrianL
NETGEAR Community Team

[amtrakuk1]

Fantastic. Yes works. Hopfully get it sorted soon so I can re-enable AV

[BrianL2]

Hi amtraruk1,

Thanks for your feedback. Standby for the fix 🙂

Kind regards,

BrianL
NETGEAR Community Team

[ohboy710]

Thank you!  Arter hours of screwing with this I finally read this post.  I wish there was some way to get on an email list so if something major like this bug is realized, we could get notified instead of being frustrated when it's a known issue, we just don't know it.  Either way thanks!!!

[BrianL2]

Hi ohboy710,

Most problems and issues were discussed or raised in the community. We are still waiting for the firmware that will fix the issue mentioned in this thread. 

Kind regards,

BrianL
NETGEAR Community Team

[StephenB]

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@BrianL2 wrote:

Hi ohboy710,

Most problems and issues were discussed or raised in the community. 

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An up-to-date KB article with known issues for the current firmware versions would be convenient though.