Unable to join Win 2008 R2 ADS

[amannall]

Just bought a 4200 NAS box and trying to join it to our Windows Active Directory 2008 R2.

Forest and Domain both running in Native mode.

I have updated the firmware to RAIDiator-x86 4.2.17.

On attempting to join the domain we get the following errors in the logs

Thu Jul 14 14:57:21 GMT 2011 Unsuccessful starting CIFS winbind service.
Thu Jul 14 14:57:21 GMT 2011 Unsuccessful joining domain IC.
Thu Jul 14 14:56:51 GMT 2011 Unsuccessful starting CIFS winbind service.
Thu Jul 14 14:56:51 GMT 2011 Unsuccessful joining domain IC.

We bought this unit on the basis that it should join to the domain - if it can't or won't then I will be returning it for a full refund!

Anyone got any ideas - I've tried setting the name in the general settings to a fully qualified name, etc.

[arjoseph1]

Try to follow the steps below:
1. Set static DNS address under Interface > Global Settings tab (make sure to point it to the Domain IP address)
2. Point the NTP server address to the domain IP address so that the NAS will be insync
3. Configure Security Mode: Domain or ADS
ex: for domain
NetBios Name: readynas
Domain IP address:
Username and Password:
Put a check on display usernames

If this will still not work, I would recommend that you contact support for a much better assistance.

[arjoseph1]

For the NetBios Name do not put .com, .local, .net, etc... Type only the name of the domain.
Ex.
Fully Qualified Domain Name: company.local
NetBIOS name: company