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I think the mv_xor_status+88 and the degraded status are actually two symptoms of the same problem. I've never seen the other message, so I am clueless on that.
Just to continue with an update onmy NAS - I just had another freeze of my NAS with the following message:
clear_page_dirty_for_io+dc
Had to restart my NAS again and we are now back online with the flashing DATA DEGRADED on the panel but have acces again and can read and write files again.
I am now startng to wonder for how long more my NAS cane run at all under the current situation.
Any updates form ShortRaver or Migmat on that possible workaround and if ye can come back with an update or monitoring update.
Regards
NJP
Anyone have any idea why my NAS is behaving ike so and what the above message means
It seems the 6.5.1 OS release is not stable. I tried the 'ShortRaver solution' and that didn't work on my unit. As a precausion, I rebuild the volume on 3 drives, that seems to work properly so far.
@njpryan: A shame you cannot reach Netgear Support!
Everything has been working fine at my end, all drives running correctly, network access hasn't been an issue either. The only concern is the always on activity LEDs (which I can't remember was always the case). Performance looks fine in the UI though.
I am still running 3 HDD's and the 4th sitting on a shelf for the moment.
I also have teh flashing DATA DEGRADED on the NAS
Can you PM me with the instructions on what you did. I am currently on RAID 5 and I am still adding files etc as if nothing wrong with DATA DEGRADED but wondering how your instructions would affect my data etc.
If it doesn't affect the data then great I will use your workaround to see if it works. But please be as detailed as possible as then only concern are the errors that appear since yesterday of late but seem to be OS related instructed errors and freezes the NAS.
Hopefully your workaround will work for me also and will resolve the issues. How did you come across the workaround also.
I'm on my last day.... 83% done and still no hard boot nor message 'data degraded' or 'mv_xor_status+88' as i had previously. Even if i can access to data during the rebuilding time I decided not to add remove or change any data.
Tomorrow will know if finally I can work with four drives
Hi, everything has finished, the new volume has been reconstructed with 4 disks, no awkward messages, all the previous data seems to be there, now i'm transferring new data to see if finally everything works
So I've done this several times. Each time on the volumes page, the 4 drive is red. When I click on it, I have the option to reformat the drive. Go or bad?
So I've done this several times. Each time on the volumes page, the 4 drive is red. When I click on it, I have the option to reformat the drive. Go or bad?
Are you seeing mv_xor_status+88? If so, please PM me.
Don't worry about the red light on disk four. After resync the system will rebuild the volume. Once is done the light will turn green (at least in my case...)
5th time was a charm... Or I wasn't patient enough the other times. Got caught in the Southwest server issues and stuck in San Diego for two days paid off. Just finished syncing and I'm in good shape.
Thanks for all the help to those that offered. Cheers!
I work for NETGEAR and made a general suggestion to try the beta firmware as it has a fix for the cause of this problem.
It doesn't end the warranty but support will be unable to help if you open a support case whilst you are running beta firmware. If you open a support case and support suggests during the troubleshooting that you update to beta firmware then that's entirely different.
Anyway if you are concerned you could do a factory reset (wipes all data, settings, everything) on non-beta firmware and support wouldn't see anything on the system to suggest that you'd ever used beta firmware.
We'd advise where possible that you update your regular backup before installing beta firmware.
If you run into issues on beta firmware then you can post about it in the beta section of the community. We can do our best to try to help on the community but this may be well short of what would be possible via a support case. We carefully monitor the feedback provided on beta firmware.
Is that written in English or is that your translation of what is written in another language such as French?
I would have expected to see something like "Data: degraded" indicating that there is no or reduced redundancy on the volume at the moment (depending on which RAID level is being used). This would be solved by adding a replacement disk, yes.
There are always going to be risks associated with storing data on just one device no matter which device that is.
Our support case process is designed for dealing with issues on production firmware. If common issues emerge then agents can be educated on those. With beta firmware there is a possibility of different issues which may be new and change from beta to beta.
Sorry, it was a problem of translation. It displays "data degraded".
That is normal then, because you removed a disk. If I were in your situation, I'd upgrade to 6.5.2 and then re-install the fourth disk.
But there some worry here, since you have no backup and the volume is getting full. Ideally you'd get some USB drives and back up at least the critical data before you do anything else.
