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cax80
20 TopicsCAX80 No internet via WIFi but no problem with RJ45
I have problem with both of my Netgear units. This morning i woke-up and my cellphone said no internet via wifi, I checked on computer with wire plug been connected directly to CAX80 and i have no problem connecting to Internet. I also have EAX80 and it also has wifi problems when i connect via WiFi to it that is attached to CAX80 I restarted(FEW) times and factory resetted both units, still same problem. i changed DNS/NTP from Comcast to google and other open-DNS-servers and it didn't help. i callled to Comcast they said not problems at all..... I checked EAX80 via friend house(walking, attaching it his router) and it has no problems at all working and connecting devices via WiFi i connected via app and it shows as i'm working offline(when it's working via wire)200Views1like20CommentsCax80 Astound 1gig plan, intermittent downstream flashing led
Installed a cax80 on Astound/RCN. Ast made the changes, up and running but very frequent drops and dowmstream led flashing. Tech came, found many problems with cables from pole to modem. He changed everything, added a -12 attenuator when done and signal was perfect. His test and router admin page matched, good signal numbers. Still flashing downstream led, off and on, again in a few mins. Latest firmware. My isp does not update the firmware on the cax80. I see lots of code 24,16 in the logs. What can i do? Tech support wont help unless i pay them, a lot. Thanks for any suggestions. I have tried everything i have found. Thought thenewcoax would fix this. It fixed the signal but i still have the issue.199Views0likes22CommentsCAX80 vs CBK752 for Xfinity
As title says, I’m in an unfortunate location where only Xfinity Internet is available with up to 1.2Gbps service being the highest offering. I currently run CAX30 with an EAX80 extender for our single floor 1,300 sq fr apartment. Was wondering if upgrading CAX30 to CAX80 would provide a better performance or would going the Orbi route work CBX752 (essentially a cable modem/wireless router and a satellite) would be the best performing out of the two. If anyone has a real-life experience with either setup, please share it. Thank you!166Views0likes17CommentsCAX80 Firmware Version 5.1.1.8 Stops ALL port forwarding
Xfinity keeps updating my CAX80 firmware to 5.1.1.8, and it destroys all port forwarding ability. This is AFTER a full reset multiple times. I have to re-flash to the 2.1.5.2 firmware and port forwarding works again. Others seem to have the same issues. Is Netgear going to fix this? Or better, how can I stop Xfinity from re-flashing my firmware every few days? Jeff136Views2likes10CommentsNOTICE: CAX80 and Protection Engine
Some users are seeing some issues with WiFi connection problems with the CAX80 gateway modem. Some have noticed that disabling Protection Engine feature has helped resolve some of these issues. NG is aware of this issue and is under review. For now, we recommend disabling Protection Engine until furthur notice: NETGEAR Nighthawk - Protection Engine Feature FAQ | NETGEAR Communities Please be patient while NG works on this. If you continue to see issues or problems after disabling Protection Engine, please make a NEW post and we'll continue to help you out. Thank you.100Views0likes0CommentsIssue with factory reset button
Talked to tech support today. We tried to factory reset multiple times. Went to the login site still, modem still did not reset. The technician said the reset button is faulty. How I don’t even press on the button. Now I have buy a new modem. It’s a nighthawk AX2700 (CAX80) is there a way to reset it?69Views0likes2CommentsCAX80 lights on but no internet
Hello, I’ve checked over everywhere I could find because a few hours ago my lovely CAX80 decided it wanted to start cutting out about every 5-15 minutes. The lights on the device stay on but I get cut out of internet both on wireless and wired connections. The device was purchased in January 2023 so just under 2 years and now I’m pretty sure it’s bricked and I just want to be sure there’s nothing that could be done before I’m forced to buy a new one because it’s out of the one year warranty. ISP is Xfinity I live in an apartment complex but it’s never once been an issue prior. I’ve taken the following steps: -Unplugged the CAX80 -Completely unplugged co-axel, Ethernet plugs, and power while holing reset and re-plugging while reset. -Checked any devices that may have been hung on the device through the app or web page while I was able to access said app or webpage before connection cut out. -Reset the device through the app -Checked firmware updates which is the most current version being 5.1.1.8 -Forced a factory reset through webpage via advanced options and backup erase because the push to reset wouldn’t reset to factory. -After Factory reset made sure the devices cleared and after that re-activated it through xfinity app which took several attempts due to cut outs. -Any basic troubleshooting steps I saw in the chats here on these discussion boards specifically from the guru level reply person FURRye38 including but not limited to checking the channels and making sure they were within acceptable levels, checking the error log so make sure this had nothing to do with my ISP network drops which it did not they’ve have full service all night no drops on the radar in the least, made sure I don’t have protection engine on which I never did in the first place, ect ect. And after all that it still is cutting out every few minutes with the lights still white and glowing on the front, so is there anything I can even still try or maybe something Netgear is aware of that is causing issues? I saw online there have been previous issues with firmware and bricking this specific device before almost identical to my description and that Netgear ended up replacing those devices for a bunch of users but I’m not one to assume my situation is the same so I ask is there anything else troubleshooting wise I should do and if not is this a case I should even get ahold of Netgear support or will I just be told to go buy a new one? I’ll add a photo of the event log errors at the top of the list since it seems I can only add one attachment. Thank You.Solved60Views0likes9CommentsMy CAX80 started acting up
My CAX80 started acting up yesterday as well. No idea what changed but devices on 2.4 Ghz would work fine. Anything on 5 Ghz was sporadic connecting to the internet. Very frustrating when you work from home and have to be on conference calls. I tried several things to resolve the issue, but the only thing that worked was flashing an older firmware version to it. It auto updates every night which is frustrating, but at least I am able to work again.Solved58Views0likes5CommentsNOTICE: CAX80 Cable Gateway WiFi Issues
For users with the CAX80, please make contact with NG support if your experiencing any WiFI issues. Inquire about a beta FW version that maybe available to check out and test on your CAX80. https://my.netgear.com/support/contact.aspx https://www.netgear.com/support/contact.aspx Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us". Good Luck.57Views1like0Comments