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Forum Discussion
SW_
Mar 22, 2019Prodigy
New Orbi RBR50/RBS50 Firmware Version 2.3.1.44
Netgear is pushing out yet another a new Orbi firmware update.
Hopefully it's better than the last version v32.
Please share your experience.
Firmware Update
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383 Replies
Finally fixed the WiFi problems in this release - and many others too. Thanks to contributors on this Community board I was able to set the router and satellite to never, ever, ever auto-update and then I installed the initial release 1.1.0.16.
The system is now consistently fast and responsive all over my 3000 sq. ft house with over 10 devices on both 2.4 and 5 ghz; windows 8 and 10 laptops, various vintage iPhones, android phones, tablets, firesticks, 3 smart TVs, ChromeCast, an Ooma, and an HP printer - all at lower CPU loads. Everything connects quickly and roams just like they should.
I'm never updating these boxes again even if I have to weld them shut.
For 20 years I've bought nothing but Netgear routers - about 5 of them - and was always satisfied but when this hardware dies, I'll shop around for another mesh wifi system with better software quality. They can't fix a problem without making two more, they'll make it more secure but only if I click on the ad and pay for it, and they won't put an old, simple, very useful feature back into the product. The ONLY thing I've waited patiently two years for Netgear to put back into this product was Readyshare FileSharing but it now appears that's a pipe-dream. Seeing USB ports on this system and then finding out it can't run a NAS, like it used to on older routers, but only printers, when every printer sold these days has builtin-wireless, is just humiliating. I don't need Mickey running on my damned router.
kthxbai.
- jweiseApprentice
Auto loaded 2.3.1.44 yesterday on my SR53 system, and all went very smoothly. System has been up ever since. No rebooting was required.
I just did my 3rd or 4th reboot of my Orbi router since yesterday due to losing my connection to the internet (ISP). I thought this was happening as a result of updating my firmware to .32. I then discovered that my router and satellites had been updated to .44. Have anyone been having issues with losing their internet connection (ISP)? I use Fios and my router is connected directly to the gateway.
- orbilovApprentice
So just to clarify you have your RBR50 set to AP Mode under advanced?
-Thus your FIOS Quantum router does the routing
-You have disabled Wifi on the Quantum router
Your RBS50 Sat is how far/how many walls/floors etc from RBR and using Wifi backhaul?
- No, my RBR50 is NOT set to AP Mode. I only have internet service with Fios and use my RBR50 for routing - no FIOS Quantum router. I have two RBS50 (satellites) in an Ethernet backhaul configuration - one two levels apart in my second floor office and the other in my outside office house. Again, this configuration has been working until the firmware updates. I don’t know what is causing the RBR50 to use its internet connection/service I have, on average, about 58 devices (WiFi and Ethernet) on my network - not running 24/7.
- michaelkenwardGuru - Experienced User
coretech51 wrote:
I use Fios and my router is connected directly to the gateway.
What is this "gateway"? (People use that term to describe all sorts of stuff.) Another router of some sort?
Is the Orbi in AP mode?
Clarification: My Orbi RBR50 is connected, via Ethernet CAT6e, directly to the Fios Optical Network Terminal (ONT) and not used in an AP mode.
- HarryCoInitiate
I noticed that after .44 my RBR50 reboots several time a day. At times, my 2 satellites do not reconnect. So, it could be that your symptom of "loosing Internet" comes from the rebooting. Keep a close eye. Nothing has worked for me so far. Good Luck
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?has a factory reset and setup from scratch been performed since v44 was applied?
Did you update to v44 via the auto update feature or manually download and install the files?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).I saw 7+ days of up time with out any problems with the system I have. I'm now running in AP mode.
HarryCo wrote:
I noticed that after .44 my RBR50 reboots several time a day. At times, my 2 satellites do not reconnect. So, it could be that your symptom of "loosing Internet" comes from the rebooting. Keep a close eye. Nothing has worked for me so far. Good Luck
- Zephyr3200Aspirant
I got a “inaccessible service “ message when I have tried to verify new firmware on the NETGEAR web login to get the .44. And as well, I have an error message on the app when I try to verify update firmware. Any idea how to solve it? Thanks
- KingJamesKingAspirant
Mine downloaded from 2.3.1.32 to 2.3.1.44 and not sure when it upgraded however I have not noticed any problems. I was not having problems on .32 however on.210 I was within 1 day of returning the product to Costco.
i am running in AP mode on Google Fiber.
- datascope11Aspirant
My Orbi has been like this for a few days now. It continues to say "service unreachable" in the Firmware Update section. I'm on .32. Since upgrading to .32 I've been having experiencing random drops and outages.
Model Name Device Name Current Version Status Router RBR50 RBR50 V2.3.0.32 Service unreachable Satellite RBS50 Orbi Satellite-1 V2.3.0.32 Service unreachable How can I get it to recognize the new firmware? Do I need to factory reset, and if so - does my backup file contain all things necessary? (Address Reservation, Port Forwards, DDNS settings etc...)?
- gr8shoVirtuosoHello, I don’t know the answers to your questions, but if you do go ahead with the reset, let us know if it clears up the problem and puts things right.
I’d also say if you’re worried about settings, I’d be sure to have a verifiable backup plan. I’d probably re-enter the settings manually anyway to be safe.- datascope11Aspirant
I have tried a full reset on both router and satellite, setup again from scratch. Still says "Service Unreachable" on firmware update page. Stuck on .32? Anyone have any suggestions?
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
datascope11 wrote:
My Orbi has been like this for a few days now. It continues to say "service unreachable" in the Firmware Update section. I'm on .32. Since upgrading to .32 I've been having experiencing random drops and outages.
Model Name Device Name Current Version Status Router RBR50 RBR50 V2.3.0.32 Service unreachable Satellite RBS50 Orbi Satellite-1 V2.3.0.32 Service unreachable How can I get it to recognize the new firmware? Do I need to factory reset, and if so - does my backup file contain all things necessary? (Address Reservation, Port Forwards, DDNS settings etc...)?
- datascope11Aspirant
Since fatory reset, connectivity seems to be much better. Haven't experienced any drops all day. I cannot however, seem to get the router/satelitte to find the .44 firmware (Service Unreachable). I suspect it's because I am in Canada, and the current firmware page for .32 says not to update if you are in Canada. Note, it did not say that a week ago when I updated. Not sure they make much differnece to this problem, but here are the specs you requests.
- Modem is Hitron CDA3.
- Orbi connected in Router model
- ~3000 sqft
- Distance between Router and Satellite is approx. 35 ft
- Channels are currently auto, I've tried different channels. No difference to missing firmware.
- I can currently see 3-6 ssids from my home, depending on device.
- FURRYe38Guru - Experienced User
I see other router mfrs are producing HW with more and more on board security. I presume some mfr are doing it to try to help with recent hacks and such and helping to place more security at the router instead of near the end client.
- SW_Prodigy
That's what they would like their customers to believe, hence the subscriptions. If in doubt, take a look at NG rival's firmware, which provides fine grain parental control, access control, web filtering, and Trend Micro internet security to defend against malicious sites, malwares, and hacks. All these features are FREE and without string attached!
- FURRYe38Guru - Experienced User
Ya I know. McAfee is getting into the mix as well. :smileywink:
- randomousityLuminary
I haven't really had any issues with it, other than it keeps notifying me on the Orbi app that it has updated the firmware to 2.3.1.44. It first auto-updated several days ago, but only the router (RBR50). I used the app to check for updates manually to see if that would force the satellite to update, and it did not. I waited a couple days, and it still did not. So I logged onto the web configuration and maually had it check for updates, after which is detected and installed the update for the satellite (RBS50). Since then, I've gotten two more notifications from the Orbi app that it has updated the firmware to 2.3.1.44. This brings the total to three. Other than the unnecessary updates/update notifications, and the fact that the satellite didn't auto-update on its own, with no prompting, it's been working fine for me. No issues with connectivity, sync between the router and satellite, randomly blocking devices on the access control list, etc. Everything seems to be working fine.
- randomousityLuminary
As an addendum, I will note that the traffic meter no longer seems to work properly. The only row with any data usage at all indicated is the "last month" row, and it shows a ridiculously low volume of traffic (0.02 up and 0.03 down; 0.05 total). 0.0 for today, yesterday, this week, and this month. So it doesn't seem to be logging any usage at all (or, at least, not displaying it properly, if it is, in fact, properly logged). Also, for all rows, including last month, it shows connection time being 0:0, which obviously can't be right, either. Again, I don't know whether it's a logging issue, or just a display issue, but something's not right.
randomousity wrote:
I haven't really had any issues with it, other than it keeps notifying me on the Orbi app that it has updated the firmware to 2.3.1.44. It first auto-updated several days ago, but only the router (RBR50). I used the app to check for updates manually to see if that would force the satellite to update, and it did not. I waited a couple days, and it still did not. So I logged onto the web configuration and maually had it check for updates, after which is detected and installed the update for the satellite (RBS50). Since then, I've gotten two more notifications from the Orbi app that it has updated the firmware to 2.3.1.44. This brings the total to three. Other than the unnecessary updates/update notifications, and the fact that the satellite didn't auto-update on its own, with no prompting, it's been working fine for me. No issues with connectivity, sync between the router and satellite, randomly blocking devices on the access control list, etc. Everything seems to be working fine.
- SW_Prodigy
Well, it seems that v44 Daisy-Chain is still not working properly. I disabled Daisy-Chain and it was working as expected. Today, one of the Satellites decides to daisy chain (Sigh).
- FURRYe38Guru - Experienced User
v44 files are now available for manual download for the 50 series Orbi systems. Still need v212 to update the RBR first before applying v44 if your system is at v210 or older.
For whatever it's worth....
I was on .16, having disabled auto-updates due to issues with .210.
Encouraged by some of the comments in this thread, I decided to do a manual update, going first to .212, and then to .44, without obvious issue.
Here's hoping that whatever was causing the periodic disconnects under .210 is fixed!
- FURRYe38Guru - Experienced User
Good to hear. Let us know how it goes.
MikeTheActuary wrote:
For whatever it's worth....
I was on .16, having disabled auto-updates due to issues with .210.
Encouraged by some of the comments in this thread, I decided to do a manual update, going first to .212, and then to .44, without obvious issue.
Here's hoping that whatever was causing the periodic disconnects under .210 is fixed!
MikeTheActuary wrote:
For whatever it's worth....
I was on .16, having disabled auto-updates due to issues with .210.
Encouraged by some of the comments in this thread, I decided to do a manual update, going first to .212, and then to .44, without obvious issue.
Here's hoping that whatever was causing the periodic disconnects under .210 is fixed!
Well, this is not promising.
Several hours after the upgrade, I tried connecting to the built in VPN server. The router immediately locked up and had to be manually rebooted.
A few minutes ago, the router decided to reboot for no obvious reason.
I'll give it a few more hours. If I get a random reboot again, I'll attempt a reset. If that doesn't resolve it, I'll downgrade back to .16 and look into alternatives again.
- FURRYe38Guru - Experienced User
Ok, let us know how the reset and setup from scratch goes.
MikeTheActuary wrote:
MikeTheActuary wrote:
For whatever it's worth....
I was on .16, having disabled auto-updates due to issues with .210.
Encouraged by some of the comments in this thread, I decided to do a manual update, going first to .212, and then to .44, without obvious issue.
Here's hoping that whatever was causing the periodic disconnects under .210 is fixed!
Well, this is not promising.
Several hours after the upgrade, I tried connecting to the built in VPN server. The router immediately locked up and had to be manually rebooted.
A few minutes ago, the router decided to reboot for no obvious reason.
I'll give it a few more hours. If I get a random reboot again, I'll attempt a reset. If that doesn't resolve it, I'll downgrade back to .16 and look into alternatives again.
- Dfran1Apprentice
Hi all
I received my orbi 2 weeks ago , so far I do like it BUT this new update I received days ago, today I found many of my devices on the satellite and that caused my internet tv to tell me my WiFi is slow , I rebooted the router and now I have a poor connection from satellite to router , before I always had good signal and I moved nothing at all. I don’t have an old copy of firmware if problems keep up and NETGEAR does not release a good firmware I will try to find an old copy somewhere or ask here where to .. thanks to all here.
Imhave been reading this forum since I received my orbi but this is my first post on here.