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Forum Discussion
AmitR
Mar 23, 2018NETGEAR Employee Retired
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but in a departure from our normal processes, we’re going to the release BETA software for our products in a staggered manner. The first wave to be released are only for the RBR50 and RBS50, which is used in the RBK50 and RBK53 (Costco) kits. If you have a kit that includes a different hardware product (including RBK52W, RBK40 series or RBK30 series) or a RBK50 or RBK53 with an add-on satellite (RBS40, RBW30), please hang tight. We’re not quite done with it yet, but will update this thread when it’s ready.
Edit for clarity: This release supports both Circle & Ethernet backhaul
Edit2: Updated with the 2nd wave of firmware for RBR40, RBS40, RBR20 and RBS20. This supports the following SKUs: RBK40, RBK43, RBK44, RBK20, RBK22, RBK23.
Edit3: Updated for RBW30, to support RBK30, RBK33, RBK52W, and others
We’re not yet going to push this release this for auto-firmware upgrade, and will let you know before we do. If you have any questions, feel free to reach out to Support.
Rel Notes:
- Fixes issues where Internet access is not available on some devices, but available on others.
- Fixes an issue where Satellites get disconnected from Router
- Provides protection for the MDNS packet flood issue
- Addresses an issue where websites set to unmanaged are unreachable
- Multiple other connectivity & RF improvements
BETA MR 2.1.3 software can be found here:
RBR50: http://files.netgear-support.com/go/?a=d&i=rFfsb14M2q
RBS50: http://files.netgear-support.com/go/?a=d&i=0UBXh9aus6
RBR40: http://files.netgear-support.com/go/?a=d&i=dnNl6nqBSj
RBS40: http://files.netgear-support.com/go/?a=d&i=FEaFlGNCuW
RBW30: http://files.netgear-support.com/go/?a=d&i=x990UeDEdo
RBR20: http://files.netgear-support.com/go/?a=d&i=IOMUioMSLU
RBS20: http://files.netgear-support.com/go/?a=d&i=S5JDrBEG2f
How to do a manual firmware upgrade: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
Orbi Product Team
761 Replies
- Retired_Member
I installed the new BETA for the RBKR50 and RBKS50 but Circle is not working, I stay in the loop when trying to enabling Circle on the router.
- chsalmonApprentice
Hi again... (last for today :-) )
i've connected my satellite with wire via BPL (powerline devolo), it too far to use a real wire.
Will see tomorrow if it works better or not...with wire backhaul
i think you know that orbi's connected device page is very buggy, i have too many device in the list, and one is connected to my satellite (with wifi , that's ok) and to my router (with wire ! false ).
- I can confirm that Circle is working once enabled on RBR50 & RBS50.
- Retired_Member
- DarrenMSr. NETGEAR Moderator
- FURRYe38Guru - Experienced User
Yes, there will be many issues with routers, PCs and software. Endless cat and mouse game.
I don't see anything related to upnp on those two artcles though.
For anyone wanting to test there router out, try this to check for any upnp issues:
https://www.grc.com/x/ne.dll?bh0bkyd2
Good Luck.
- WizecApprentice
The articles I linked last time were merely to illustrate that while direct attacks are not often targeted at the individual, router security is still an important element of security.
I can see how the way my answer was formatted might have been a bit confusing though.
Ironically, you linked to www.grc.com which I am very familiar with and almost linked myself before I thought I would just drop the topic. You might want to take notice of the following:
“The UPnP protocols were never designed to be exposed to the public Internet, and any Internet-facing equipment which does so should be considered defective, insecure, and unusable. Any such equipment should be disconnected immediately.”Quoted from the UPnP Exposure Test page at:
- FURRYe38Guru - Experienced User
Well maybe for some. However in most cases some users need the use of uPnP. For me I do espeically in gaming. Again, ZERO issues in using it over the years. All up to the users I guess.
Good Luck.
I find it ridiculous that you all have to jump over hoops and waste a lot of time fixing Netgear's problem. One of my satellites is literally fried and Netgear isn't doing anything about it.
You have to turn off all of the features they offer just to make it reliable? C'mon.
- FURRYe38Guru - Experienced User
Well doesn't mean that others arent' having the same issue.
Others are having good experiences and some still. Only reason to at least try to help out.
If your having issues then escalate it up to NG support. Contact one of the forum moderators on here and ask.
Fried? Doesn't mean much with out more information. And since you moved on from NG to something else, I guess it doesn't matter here now.
Good Luck.
ckimmelshuewrote:I find it ridiculous that you all have to jump over hoops and waste a lot of time fixing Netgear's problem. One of my satellites is literally fried and Netgear isn't doing anything about it.
You have to turn off all of the features they offer just to make it reliable? C'mon.
I have reached out to Netgear via email, twitter, and here on the board with no response.
My "dead" satellite is just that. Dead. No light other than green LED on the back (the working satellite has a white LED on). It won't show up wired or wireless. I have soft and hard-cycled/reset it a dozen times or more now.
- FURRYe38Guru - Experienced User
Not seeing any of my iOS devices off line or loose connection. iPhone 6sP is on 11.2.5 currently. I'm holding off on updating to.6.
I'm using Beamforming only on mine. All other items disabled. 1 Satellite 40ft distance from router.
Happy to report that I installed beta 2.1.3 on Mar/24 and have not had any issues or disconnects.
- AP Mode. I use Gargoyle 1.10.0 on a Linksys WRT1200AC as my router. QoS enabled
- 18 wired devices (powerline & switches to the RBR50), 16 wireless 2.4Ghz & 21 wireless 5Ghz
- Daisy-chain enabled (no ethernet backhaul)
- Implicit BEAMFORMING enabled
- MU-MIMO enabled
- I enabled all these options for the sake of activating them, not sure if it helps my set up
- Fast roaming gave me several issues with 2.1.2.18 , so I will wait a week before enabling it
- I have not tested Guest Network yet
So far no issues (knocking wood), good speed very close to my provider's speed (250 Mbps)
Good that Netgear is focusing on reliability and not features.
After a week without issues with BEAMFORMING, MU-MIMO enabled, I enabled Fast roaming and issues started to happen. Though the router was connected to Internet the clients did not, and I needed to reboot the router once a day.
I went back to have Fast Romaing disable and will share exprience in a week.
setham wrote:
Happy to report that I installed beta 2.1.3 on Mar/24 and have not had any issues or disconnects.
- AP Mode. I use Gargoyle 1.10.0 on a Linksys WRT1200AC as my router. QoS enabled
- 18 wired devices (powerline & switches to the RBR50), 16 wireless 2.4Ghz & 21 wireless 5Ghz
- Daisy-chain enabled (no ethernet backhaul)
- Implicit BEAMFORMING enabled
- MU-MIMO enabled
- I enabled all these options for the sake of activating them, not sure if it helps my set up
- Fast roaming gave me several issues with 2.1.2.18 , so I will wait a week before enabling it
- I have not tested Guest Network yet
So far no issues (knocking wood), good speed very close to my provider's speed (250 Mbps)
Good that Netgear is focusing on reliability and not features.
- FURRYe38Guru - Experienced User
Thanks for letting us know about this feature and experience.
- PrelectorAspirant
Well, I had some issues getting the ethernet backhaul working, but doing the satellite only reset fixed that issue. However, today, out of the blue, I had issues crop up: First, one of my satellites just dropped off. Didn't show up in config any longer, and wouldn't connect. Tried doing a reboot, no luck, reset, no luck. Had to unplug ethernet backhaul, reconnect from scratch as a wireless backhaul. Once this came up, it dumped the network, causing all devices to lose connectivity (much like plugging in the ethernet backhaul did before) only no ethernet connected. Powered off the satellite, no luck, router still borked. Powered off the router, then back on again. Router came back up, but now my 2nd satellite is gone. Nothing in config at all, and in fact it's now showing an orbi73 SSID, so it had complete reset itself. I did a manual satellite add and it connected back in. Now, I'm back up on router + 2 satellites, but all on wireless backhaul.
- FURRYe38Guru - Experienced User
Did you update to this beta and after updating, factory reset both router and Satellite?
When you connect the ethernet cable for back haul, you need to wait about 2-5 minutes for the system to re-configure things and settle down.
Any network swtiches being used between the satellite and router? If so, whats the Mfr and Model#?
Prelectorwrote:Well, I had some issues getting the ethernet backhaul working, but doing the satellite only reset fixed that issue. However, today, out of the blue, I had issues crop up: First, one of my satellites just dropped off. Didn't show up in config any longer, and wouldn't connect. Tried doing a reboot, no luck, reset, no luck. Had to unplug ethernet backhaul, reconnect from scratch as a wireless backhaul. Once this came up, it dumped the network, causing all devices to lose connectivity (much like plugging in the ethernet backhaul did before) only no ethernet connected. Powered off the satellite, no luck, router still borked. Powered off the router, then back on again. Router came back up, but now my 2nd satellite is gone. Nothing in config at all, and in fact it's now showing an orbi73 SSID, so it had complete reset itself. I did a manual satellite add and it connected back in. Now, I'm back up on router + 2 satellites, but all on wireless backhaul.
- PrelectorAspirant
I upgraded to beta and factory reset the satellites, but didn't factory reset the router. If I need to factory reset the router to make this work, then it's not a valid image in my opinion and I'll move on to another product; I have too many devices on my network and don't use 10. addressing so a factory reset is VERY time consuming to restore.
I waited more than 15 minutes, all with complete network failure by the way, and still no luck. As I mentioned in the message, the router didn't even show the satellites as devices any longer, then weren't 'disconnected' they were gone completely.
- ktdApprentice
Updated my devices, 1 RBR50 and 3 RBS50, a few days ago. Didn’t do a factory reset or anything and the system has been working great since!
My garage door opener with camera is lightning fast compared to before and never fails (so far).
Nice to finally see a light in the Orbi tunnel...
- KTB55Initiate
After months of problems, many calls to support, and an exchanged unit, I’m giving this a shot. Beta FW installed, Satellites and Router factory reset. Beamforming, etc. all enabled. Let’s see how this goes; will update with findings. Thanks everyone for all the feedback on this forum, it helped greatly!
- spazzycatAspirant
I had the Orbi in AP mode, connected to an ASUS router, then upgraded the FW and did a factory reboot. I now cannot access the config to reset the Orbi back to AP mode. I am able to configure the ssid via the mobile app, however there is no internet connection through the wi-fi. When I move the ethernet cable to a LAN port, there is internet access through the SSIDs but no visibility into the Orbi router.
When the cable is in the WAN port, I'm able to see the assigned IP address on my ASUS router, however when I try to access the orbi router that way it times out. When the ethernet cable is in a Orbi LAN port, I don't see where the IP is assigned in the ASUS router.
How do I get to the configuration menus and be able to get Orbi back to AP mode after the factory reset?
- guzzijasonApprentice
The Orbi doesn't need to be connected to the internet in order for you to configure it. If your mobile app can do it, then you should be able to do it from a web browser just as well.
Connect to the Orbi WiFi and then go to http://orbilogin.com/ or http://192.168.1.1/ in your browser. What, if anything, the Orbi WAN port is connected to at this point shouldn't matter.
EDIT: sorry, I typo'd the IP in my inital post... it should be 192.168.1.1
- wong_wjAspirant
Have to factory reset satellite and all is well. RBR50 with RBS50 on Ethernet and RBW30 on 5G.
But I have another issue. My RBR50 is behind another router ASUS AC68U so the internet port is not in use.
Internet shows error not connected which is fine.
But the router failed to connect to NTP server and QoS setup fail to connect to speedtest.
- FURRYe38Guru - Experienced User
use the DMZ on the ASUS router for your Orbi router if your using the Orbi router in router mode. The DMZ will help with being in a double NAT condition.
wong_wjwrote:Have to factory reset satellite and all is well. RBR50 with RBS50 on Ethernet and RBW30 on 5G.
But I have another issue. My RBR50 is behind another router ASUS AC68U so the internet port is not in use.
Internet shows error not connected which is fine.
But the router failed to connect to NTP server and QoS setup fail to connect to speedtest.