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Forum Discussion

MarceloTorres's avatar
Mar 23, 2018

Factory reset GSM7328Sv2h1

Hi all,

I'm teacher in a Computer Techinical School. We use a GSM7328Sv2h1 management switch model. At a moment I'm the Network Manager.

 

Well, the old Network Manager was fired and took the switch administration passwords with him.

 

We need to reconfigure school networks and we need to recover the password for switch administration. How can we do the factory reset? We tried the reset button on the front of the device, but it did not work. We did not find any other buttons for this function.

 

Please, help us

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi MarceloTorres,

     

    Welcome to the community! :) 

     

    Kindly access and follow the steps indicated on the article below:

     

    How do I recover the password for my managed Layer 2 and Layer 3 switch?

     

    As you will notice in the image on step #3, it shows that option # 6 is for Erase Current Configuration.  After you have successfully recovered the password of the GSM7328Sv2h1 switch,  I suggest you to check first its current configuration and if you're decided to start from scratch then proceed with erasing the current configuration of the switch.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      @MarceloTorres,

       

      I just want to follow-up on this.  We’d greatly appreciate hyour feedback.

       

      If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       


      Regards,

       

      DaneA

      NETGEAR Community Team

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