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WAC510 Android Devices Disconnecting constantly
You recently fixed my issue with android devices not being able to connect to the wac510, however they dont seem to stay connected. See below log, let me know what else you need. I've tried disableing band steering, and forcing the units to 2.4ghz band but no luck, keeps disconnecting.
Fri Sep 15 17:27:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:27:38 PDT 2017 nddmp[2148]: alarm : seqNo-[2293], level-[INFO], info-[00-9E-C8-B5-48-A7 connected] Fri Sep 15 17:29:04 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: disassociated Fri Sep 15 17:29:06 PDT 2017 nddmp[2148]: alarm : seqNo-[2294], level-[INFO], info-[00-9E-C8-B5-48-A7 disconnected] Fri Sep 15 17:29:06 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: Station disassociated due to reason code 8 Fri Sep 15 17:29:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: associated Fri Sep 15 17:29:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:29:08 PDT 2017 nddmp[2148]: alarm : seqNo-[2295], level-[INFO], info-[00-9E-C8-B5-48-A7 connected] Fri Sep 15 17:30:30 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: associated Fri Sep 15 17:30:31 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:30:31 PDT 2017 nddmp[2148]: alarm : seqNo-[2296], level-[INFO], info-[38-CA-DA-6A-40-76 connected] Fri Sep 15 17:30:42 PDT 2017 hostapd: wifi0vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: disassociated Fri Sep 15 17:30:42 PDT 2017 nddmp[2148]: alarm : seqNo-[2297], level-[INFO], info-[38-CA-DA-6A-40-76 disconnected] Fri Sep 15 17:30:42 PDT 2017 hostapd: wifi0vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: associated Fri Sep 15 17:30:42 PDT 2017 hostapd: wifi0vap0: STA 38:ca:da:6a:40:76 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:30:42 PDT 2017 nddmp[2148]: alarm : seqNo-[2298], level-[INFO], info-[38-CA-DA-6A-40-76 connected] Fri Sep 15 17:31:12 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE) Fri Sep 15 17:31:12 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: disassociated Fri Sep 15 17:31:34 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: disassociated Fri Sep 15 17:31:36 PDT 2017 nddmp[2148]: alarm : seqNo-[2299], level-[INFO], info-[00-9E-C8-B5-48-A7 disconnected] Fri Sep 15 17:31:36 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: Station disassociated due to reason code 8 Fri Sep 15 17:31:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: associated Fri Sep 15 17:31:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:31:38 PDT 2017 nddmp[2148]: alarm : seqNo-[2300], level-[INFO], info-[00-9E-C8-B5-48-A7 connected] Fri Sep 15 17:33:04 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: disassociated Fri Sep 15 17:33:06 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: Station disassociated due to reason code 8 Fri Sep 15 17:33:06 PDT 2017 nddmp[2148]: alarm : seqNo-[2301], level-[INFO], info-[00-9E-C8-B5-48-A7 disconnected] Fri Sep 15 17:33:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: associated Fri Sep 15 17:33:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:33:08 PDT 2017 nddmp[2148]: alarm : seqNo-[2302], level-[INFO], info-[00-9E-C8-B5-48-A7 connected] Fri Sep 15 17:33:47 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: associated Fri Sep 15 17:33:47 PDT 2017 hostapd: wifi1vap0: STA 38:ca:da:6a:40:76 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:33:48 PDT 2017 nddmp[2148]: alarm : seqNo-[2303], level-[INFO], info-[38-CA-DA-6A-40-76 connected] Fri Sep 15 17:34:17 PDT 2017 hostapd: wifi0vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: deauthenticated due to inactivity (timer DEAUTH/REMOVE) Fri Sep 15 17:34:17 PDT 2017 hostapd: wifi0vap0: STA 38:ca:da:6a:40:76 IEEE 802.11: disassociated Fri Sep 15 17:35:19 PDT 2017 hostapd: wifi0vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:35:20 PDT 2017 nddmp[2148]: alarm : seqNo-[2304], level-[INFO], info-[00-9E-C8-B3-E2-8D disconnected] Fri Sep 15 17:35:20 PDT 2017 hostapd: wifi0vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: Station disassociated due to reason code 8 Fri Sep 15 17:35:23 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:35:23 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:35:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:35:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:35:53 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:35:53 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:36:04 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: disassociated Fri Sep 15 17:36:04 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: Station disassociated due to reason code 8 Fri Sep 15 17:36:04 PDT 2017 nddmp[2148]: alarm : seqNo-[2305], level-[INFO], info-[00-9E-C8-B5-48-A7 disconnected] Fri Sep 15 17:36:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 IEEE 802.11: associated Fri Sep 15 17:36:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b5:48:a7 WPA: pairwise key handshake completed (RSN) Fri Sep 15 17:36:08 PDT 2017 nddmp[2148]: alarm : seqNo-[2306], level-[INFO], info-[00-9E-C8-B5-48-A7 connected] Fri Sep 15 17:36:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:36:08 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:36:23 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:36:23 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated Fri Sep 15 17:36:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: associated Fri Sep 15 17:36:38 PDT 2017 hostapd: wifi1vap0: STA 00:9e:c8:b3:e2:8d IEEE 802.11: disassociated
Raghu
I received a beta firmware from your colleagues and I must say that my issues have been resolved. Well done to you and your colleagues and NETGEAR. Hopefully this also resolves issues other users have had.
23 Replies
Replies have been turned off for this discussion
Hi James,
Welcome come back. Is this 00-9E-C8-B5-48-A7 mac address of your Android TV? Do you have any other wireless clients having the same issue? Please download the detailed logs and share the packet capture as well. We will take a look at this issue.
Thanks
Raghu
Hi James,
Just wanted to check with you. Is there any further update on this?
Thanks
Raghu
Hi James,
We have released new firmware (1.5.3.6) y'day. Could you please try out that and see if you see the same issue?
https://kb.netgear.com/000048461/WAC505-WAC510-Firmware-Version-1-5-3-6
Thanks
Raghu
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