New RBS750 (satellite) ... can't check/flash the firmware

Question

Hi all,&nbsp;Having some challenges with a new RBS750 satellite to connect to a pre-existing setup of RBR750 and another RBS750.&nbsp;The latter 2 are on V7.2.6.31. I do not know what the new satellite firmware is - and I think this is the problem.&nbsp;(currently when adding the satellite I get disconnected backhaul status in the router UI 'connected devices)'.&nbsp;I'm hoping my problem is something so silly it is immediately obvious to everyone.&nbsp;I have a copy of this RBS750's firmware ready to flash .... but I can't get into it!&nbsp;I am getting a connection refused message on my Edge and Chrome browsers with any of these solutions&nbsp;Orbi RBS750 won&amp;#39;t connect to Router Fix | NETGEAR Communities (fyi, my IP for the new device is 168.192.1.24) [New Satellite cabled directly to the Router]And I've tried&nbsp;https://community.netgear.com/t5/s/ejquo23388/attachments/ejquo23388/en-home-orbi-ax/59072/1/OrbiSatelliteSelfServiceWebAccess.pdf&nbsp;&nbsp;[New Satellite cabled directly to a desktop that is on the network )I've seen references/hits where static IP 192.168.10.49 &amp; 192.168.10.250 don't work (not for me either) and I've alsoTried static IP 192.168.1.175 &amp; 192.168.1.250 as well (https://www.reddit.com/r/orbi/comments/1himkqy/updating_the_software_for_satellite_which_was_not/)&nbsp;Chrome and Edge are allowed on the windows defender firewall ... (and I've even turned off the firewall to try that) .. no other anti-virus software.&nbsp;Pinging the IP works; as do pinging the IPs from 2.1 and 2.2 steps above. Telnet won't allow with port 80 (which from memory is the http port .. hence the symptoms I'm seeing above)...&nbsp;I've seen potential ideas to (backup first) and then downgrade my existing/working RBR750 and RBS750 to v4.6.3.7 and try connecting the new RBS750 again through the usual orbi app/web interface to 'add a satellite' though wanted to check in with the brains trust first.&nbsp;Any help appreciated!!!!&nbsp;(so so so much trouble this thing!)&nbsp;

FURRYe38 · Answer

Ethernet PC needs to be directly connected to the back of the RBS. RBS needs to not be connected to anything. Just the Ethernet PC and the RBS connection in between them.

FURRYe38 · Answer

Is this a new RBS or a used one?&nbsp;
&nbsp;
You should be able to access the RBS web page at &nbsp;192.168.10.250 if you set a static IP address ON the wired PC to 192.168.10.49, 255.255.255.0 subnet. Factory reset the incoming RBS by pressing the reset button for 15 seconds then release. Then give about 5 minutes then try the IP address of the RBS
Orbi Satellite (RBS) Self-Service Web Page Access | NETGEAR Communities
&nbsp;
Which IP address is responding to pinging of the RBS?
&nbsp;
Might try a full on 30-30-30 reset on the RBS, Then try the self service IP address.&nbsp;
&nbsp;

SydneyLad · Answer

hey FURRYe38 - appreciate the response so quickly

I believe it is new (ebay - as its an older model so you never know .. it looks new).

I tried the above however with the desktop PC wirelessly connected to the network. I have a USB / Ethernet converter arriving today so will try again but with the PC wired (PC only has 1 ethernet port currently). Wish me luck.

IP address is 192.168.1.26 in my first solution attempt. Respective 192.168.10.250 & 192.168.1.250 with 2.1 and 2.2 solution attempts above.

Thank you for the

https://www.reddit.com/r/orbi/comments/kjslnh/how_to_completely_reset_an_orbi/ 30-30-30 reset (link included for other readers). I will try the wired solution first.

SydneyLad · Answer

I will add .. with Solution 1 I tried ... having the PC wired (and also wireless) on the network with the new RBS750 wired directly into the RBR750 made no difference - I was unable to open the satellite interface via 192.168.1.26

SydneyLad · Answer

:(&nbsp;And I've also confirmed that the router is not connected to the satellite (its not showing at all in the webui for the router under attached devices)&nbsp;(and the satellite is a solid white colour)&nbsp;1. Hmmm… can't reach this page [when opening in Edge]192.168.10.250 took too long to respond&nbsp;2.&nbsp;C:\Users\me&gt;ping 192.168.10.250&nbsp;Pinging 192.168.10.250 with 32 bytes of dataReply from 100.99.128.1: Destination net unreachable.Reply from 100.99.128.1: Destination net unreachable.Reply from 100.99.128.1: Destination net unreachable.Reply from 100.99.128.1: Destination net unreachable.&nbsp;Ping statistics for 192.168.10.250:Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),&nbsp;3.C:\Users\me&gt;ipconfigEthernet adapter Ethernet:&nbsp;Connection-specific DNS Suffix . :Link-local IPv6 Address . . . . . : XXXX::920f:fb3b:3d6c:d528%57IPv4 Address. . . . . . . . . . . : 192.168.10.49Subnet Mask . . . . . . . . . . . : 255.255.255.0Default Gateway . . . . . . . . . :

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New RBS750 (satellite) ... can't check/flash the firmware

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