NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DeaneHornsby's avatar
DeaneHornsby
Aspirant
Nov 04, 2025

Zoom is continously displaying low bandwidth and screen sharing lags

I've been trying to solve a similar issue on RBR850 with three RBS850. running Zoom. Zoom is continously displaying low bandwidth and screen sharing lags (although it get there in the end)

I followed all the suggested setting changes including:

 

Disable Guest network

Wireless Settings: 2.4Ghz Channel to 01

Wireless Settings: 5Ghz Channel to 48

Disable SIP ALG on (set to open)

Advance Wireless Settings: enable WMM (2.4Ghz) 2347 (Short Preample/50%)

Advance Wireless Settings: enable WMM (5.0Ghz) 2347 (Short Preample/100%)

IPV6 - Get Automatically from ISP ( I can't see how to turn off other that use a DNS Server)

IP Adddress Assignemtn - Auto Config

Traffic Meter is enabled with traffic volume contro by no limit

 

My internet speed seems fine 109 Mbps download /40Mbps upload - backhaul status reports as good 

I'm using a Mac for Zoom which is wireless connnected to the RBR850 router, and have tried both wirelessly connecting and wired connected to the satellite.

The same lag and still the warning exists. 

 

The firmware i old V4.6.9.11, so that is next up.

 Just wondered if you or anyone else had resolved or have a recommended firmware version that work without disrupting all else?

15 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    DeaneHornsby wrote:

    I've been trying to solve a similar issue on RBR850 with three RBS850. running Zoom. Zoom is continously displaying low bandwidth and screen sharing lags (although it get there in the end)

    If this still happens after you update the firmware, then it would be good to know

    1. Whether you are connecting to work-related zoom conferences, or whether these are personal.  Some companies host their own Zoom servers, and it would be good to know if that is a possibility here.
    2. Your ISP and internet connection type (fiber, cable, satellite,mobile broadband).  Some ISPs will dynamically adjust your upload and download speeds, and that could also explain what you are seeing.
    • DeaneHornsby's avatar
      DeaneHornsby
      Aspirant

      I'll try the firmware update next - after following a few of the suggestions - especially the VPN as this is work related - Zoom is a work app not personal.

      ISP is Optus - NBN which is via Hybrid Fibre-Coaxial (HFC nbn)​​. The nbn connetion box  - Network Termination Device (Arris CM8200) - is owned by our National Broadband Network and specific to my apartment's address, so I connect the Orbi RBR into the NTD via its WAN connection. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Before updating:

    Same happens with Traffic Meter disabled? 

    Disable IPv6 on the RBR and test Zoom? 

    Enable SIP ALG and test? 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

     

    Does this happen with the RBS turned OFF? 
    Does this happen with both wireless and wired devices connected to the RBR? 

     

     

     

    DeaneHornsby wrote:

    I've been trying to solve a similar issue on RBR850 with three RBS850. running Zoom. Zoom is continously displaying low bandwidth and screen sharing lags (although it get there in the end)

    I followed all the suggested setting changes including:

     

    Disable Guest network

    Wireless Settings: 2.4Ghz Channel to 01

    Wireless Settings: 5Ghz Channel to 48

    Disable SIP ALG on (set to open)

    Advance Wireless Settings: enable WMM (2.4Ghz) 2347 (Short Preample/50%)

    Advance Wireless Settings: enable WMM (5.0Ghz) 2347 (Short Preample/100%)

    IPV6 - Get Automatically from ISP ( I can't see how to turn off other that use a DNS Server)

    IP Adddress Assignemtn - Auto Config

    Traffic Meter is enabled with traffic volume contro by no limit

     

    My internet speed seems fine 109 Mbps download /40Mbps upload - backhaul status reports as good 

    I'm using a Mac for Zoom which is wireless connnected to the RBR850 router, and have tried both wirelessly connecting and wired connected to the satellite.

    The same lag and still the warning exists. 

     

    The firmware i old V4.6.9.11, so that is next up.

     Just wondered if you or anyone else had resolved or have a recommended firmware version that work without disrupting all else?

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      FURRYe38 wrote:

      Enable SIP ALG and test?

      FYI, Zoom calls from the Zoom App and web browser don't use SIP.  Which appears to be the case here (connecting from a Mac).

       

      But if DeaneHornsby​ is dialing in from a SIP device, then this test would be useful. 

      • DeaneHornsby's avatar
        DeaneHornsby
        Aspirant

        Hi there, I'm using a coporate VPN and logging into Zoom App on my Mac,  not dialing from a SIP devlice

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      CrimpOn wrote:

      There is newer firmware:

      https://kb.netgear.com/000066592

       

      As an observation, people seem less interested in diagnosing problems with older firmware versions.

      I'd also start by updating the firmware.

       

      Does the problem happen only on wifi?  Or is this also an issue with ethernet?