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Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
896 Replies
What security issues were fixed? What are the related CVE's? Is this a major or minor security concern?
Netgear needs to up their game. Writing "Security fixes" in the firmware description is NOT helpful.
I received the email to upgrade the firmware. This morning I followed all directions and now several Roku's and FireSticks and my cell phone won't connect. Other devices are connecting. This has been driving me crazy all day. How can I go back to the old firmware, when everything worked flawlessly. Is there anything I can do to fix this? I noticed it's set to AP - is this corrrect? Is there another setting it should be on, and if so, How do I change it? I don't have any Google or Chromecast devices. Thanks for any help!
You can go back to the older firmware but probably it won't solve your problem. Just flash an old firmware for R7000 the same way you flashed the new firmware, you only get a warning that the firmware will be older than installed and have to accept it. Right now the only way to fix your problem is flashing an alternative firmware.
Thank you for the informed reply. I'll give that a try and report back. Where can I find the alternative firmware you speak of. I'm very grateful for your help, I have average tech skills and I'm learning alot just reading. I'm all googled out! I'm glad I found this forum. Your's is the first sugestion that makes sense and it's something simple I can understand and do myself. Got my fingers crossed...I'm extremely motivated to solve this issue. :)
I'm still on 1.0.9.14 - and won't be going up to .18 or .20 because of the posts in this thread.
I wanted to chime in about XWRT-Vortex - I tried installing that, unfortunately it caused one of my 2 EX6100 wifi extenders to stop connecting to the router. Either one connects or the other, but not both. They're both configured exactly the same way (read: save settings on one, upload to the other). They work flawlessly when R7000 is running stock Netgear firmware, but not with XWRT-Vortex.
Also, I have 2 Amazon Fire TVs and 1 Fire HD 7 tablet - and all 3 have been working flawlessly with 1.0.9.14. When I switched to XWRT-Vortex, the Fire HD tablet stopped connecting to wifi after any change to the wifi configuration in the router. I had to power-cycle the router for the tablet to start connecting.
So, YMMV with XWRT-Vortex.
codeflux If you don't have issues with the NG firmware I would not upgrade nor installing alternative firmware.
I don't know the EX6100 and what settings are copied from the one to the other, but make sure you have different IP-addresses for each EX6100. Did you try to configure the EX6100 one by one manually? I think both your EX6100 are in Extender mode. Be aware that one extender will cut the wifi speeds in half, by adding another extender in the same network it will cut into 1/4. It's always better to use an extender in AccessPoint mode and connect the EX6100 by a networkcable.
How often do you change the WiFi configuration of the router? Once it is set, I don't touch it for a long period.
I just updated to 1.0.9.18 today using the routers onboard automatic update. I was pretty out of date before the update (at least 18 months)
Since updating my connectivity has pretty much gone.
My ISP provides 150mbps down and 15mbps up which is often delivered more like 180mbps down.
Laptop wirelessly connected to the router to do all tests below and all tests were done today.
Before updating testing using Fast.com or speedtest.net resulted in speeds between 145 and 185mbps. Netflix, twitch, youtube, vimeo all stream without buffering at all with no issues.
After updating using the same sites I am able to get 3.5mbps still on the laptop. The router itself doing the check in the QOS detects 97mbps - 130mbps. Trying to do any sort of media streaming results in buffering every few minutes (if that).
Tried the QOS workaround (turning QOS on, updating Database, turning it off) mentioned for the older 1.0.9.12 firmware issues and still get the same speeds, no improvement at all.
I clearly should have checked this forum before applying the updates, I also should have remembered my original firmware update.
Any ideas on what to try next? / what to provide for diagnostics?
- It's mind-boggling that the bad code is STILL available for download and installation from Netgear's site!!
Your options are to downgrade to 1.0.7.12 or go with an alternative (3rd party) firmware. Many of us have moved to xwrt-vortex. It's the same code as what runs on ASUS routers.
Don't count on Netgear to fix their screw up any time soon. Take a look at how long this thread has been active.Thanks brianhelman that's kinda what I had already figured. I have a friend here who recommends dd-wrt so I'll likely shift over to that instead.
I just wanted to give Netgear a chance to respond first. I've never seen a firmware update be this bad, I've seen changes of a few mbps but not 145mbps loss. As a developer myself I can appreciate bugs happening, but how this made it off the QA hardware I just don't know
- Same here. I'm following this thread just to see if NG ever get this fixed but even if they do release a new firmware I'll be sticking with .20 hotfix as it's still working for me so far and I don't want to rock the boat.
Even though I haven't been affected by these problems it has put me off Netgear products in the future.
I'm in the business and have fitted NG products a fair bit in the passed but how would I explain this situation to a customer I have recommended this product to.Yeah, like other brands don't have problems... I think you have no experience with bad service do you?
I mean, i had to deal with Alphacool an water cooling company that makes parts for water cooling PC's. They are by far the worst in the world when it comes to service..
I use my R7000 Router for over 2 years now and i rarely have any problems.. Once i had a problem with it but it got solved pretty quick after i contacted customer support team.
- hurricane28
And are you still using the company Alphacool.
I'm a developer and know that things can go wrong. But Netgear really are dragging their heals to fix it and are not communicating with their customers very well.
They would be better off pushing out one of their older firmwares as an update while they fix the issues.
Like I've already said I'm not having any issues with the latest .20 firmware .
New beta is available https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
I have been running a pre-release of this with no issues for several days
Latest update for R7000 as of 8:00AM (Pacific Time), January 25, 2018
Here’s the latest update on the R7000. We have released a hot fix that you can obtain by going to our knowledgebase article title “R7000 Firmware Version 1.0.9.26” which contains a link to download the firmware. This hot fix should help with the Wi-Fi disconnects. We also still recommend you also update you Android and Chromecast built in devices with the latest updates from Google. The feedback provided by community users who have helped test, as well as, the testing in our labs have been invaluable in creating this hot fix. However, even though this hot fix should alleviate the disconnects, we still want to hear from users of any further issues after the installation of the hot fix. As always, we very much appreciate our users and the continued conversation in the community. I see others have already posted the link to the KB but wanted to get this post out as well.
Thanks, Dave
There seems to be a bug in this firmware release. Since I updated to V1.0.9.18_1.2.27, my Naim MuSo media player is no longer able to connect to internet radio stations. I dont have access controll enabled and I dont have any sites blocked.
Updating to 1.0.9.20 beta did not fix the problem. Rolling back to 1.0.9.14 restores streaming.
Did you try the latest beta firmware version 1.0.9.26?
Now resolved by 1.0.9.26 :smileyhappy:
Great
I new hot fix came out today.
https://kb.netgear.com/000053870/R7000-Firmware-Version-1-0-9-26-Hot-Fix
