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R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders, files etc.
Problem is, on occasion when I try to delete some files or folders I get the following message;
"You need permission to perform this action
You require permission from Unix User\nobody to make changes to this folder"
It would seem I'm not able to change the permissions from windows explorer either.
Would anyone know how I can change the permissions so I can delete from windows explorer?
One thing of note. When I copied the folders/files to the NAS drive from the windows system, some of the files were marked as read only. Not sure if this is part of the issue, but either way. How can I set the permissions to something so I can delete them from windows?
NOTE: If I disconnect the drive from the router and connect it directly to the PC... it works fine. As router and PC are not on same floor, this is not practical and defeats the purpose. Suggestions welcome!
After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
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- I'm getting the exact same issue. I have a ticket open with them as well we will see how it goes. I am not very hopeful about the research ive googled.
- Has anyone had this issue with the newest firmware update (V1.0.3.80_1.1.38)? I just updated but am worried about plugging my hard drive in because I lost 27 of of my 73 files last time (all movies). Netgear you need to get your heads out of your you know where. I've lost 37% of the files on the hard drive connected to your router. You should be offering people a newer/upgraded version of the router since obvious nothing you are doing is fixing the problem.
- Have the same problem. Will create a ticket...:mad:
- I formatted mine to ext4 and use Win8 to manage it over network. Just right click the main folder with issue and uncheck READ ONLY and apply to all folders. This does solve it.
The folders will at some point make themselves READ ONLY again, not sure why, but if you are unable to delete something just make sure its not READ ONLY.
The drive was NTFS but I decided to format to ext4 since it lives on the usb3 port and since going to ext4 setting the read only flag is about 1,000x faster than it was on NTFS. - Workaround:
Connect to the drive via FTP. This allows you to rename and delete files that you can't administer from Windows. It's not a perfect solution but it saves having to unplug the USB drive and move it to the PC temporarily.
I use the freeware FileZilla FTP client and just connect to NETGEAR7.routerlogin.net/shares (I changed my router to the name NETGEAR7- your actual name will be different. I think the default is "FRONTPORT".
-E - Thanks for the "workaround". A workaround is fine, but it is NOT a sollution. I had the same problem with a WD 4TB. After weeks of talking with Netgear Support, it still didn't work right. So I decided to take my WD apart and put the HD in a new box (with power supply) and connected it to the eSata port of the Router (7500). Now I can't access the drive. When it's connected straight to the eSata port of my computer (WIN7/64) it works like a charm. Again I contacted the Netgear support, they made me format the drive with E FAT, but still not working. I see that the router recognises the drive, but windows cannot access it. 3 weeks have been passed now, but I still haven't got an answer that makes my drive work. Too sad, Netgear... I bought this (expensive!) router mainly for the eSata port (there are many other cheaper! Routers with the same qualities as the R7500, but they lack the eSata connection) Now that I see that nor the USB, nor the eSata works as it should, I'm strongly thinking about sending it back with the comment that the device doesn't do what the commercials say about it. Nevertheless, I'll give Netgear support one more week ... :confused::( :confused:
- When I format in EXT3, which is easy to do with Easeus or Partition Magic, I don't have any of these issues.
When I've used a drive formatted with any Windows format, FAT, NTFS, etc., I do. Can't delete any of these kinds of folders without plugging the USB drive into my PC or FTP process as noted above. - I have a 2TB EXT4 USB3 drive and copied around 1.4 TB to the drive through the network. I've come across one directory that I can not delete because I get the permission error. However I have not had any problems with missing files or corruption.
ecquack wrote: Workaround:
Connect to the drive via FTP. This allows you to rename and delete files that you can't administer from Windows. It's not a perfect solution but it saves having to unplug the USB drive and move it to the PC temporarily.
I use the freeware FileZilla FTP client and just connect to NETGEAR7.routerlogin.net/shares (I changed my router to the name NETGEAR7- your actual name will be different. I think the default is "FRONTPORT".
-E
I registered just to throw in my helpful 2¢, and throw credit in reference to the above quote.
Yes, use FileZilla to FTP into the router:
Host: Routername
User: Admin
Pass: Routerpassword
Port: 21
You will have to checkbox the FTP setting ftp://ROUTER.routerlogin.net/shares on the ReadyShare page in the router configuration.
Once you FTP into the router, navigate to the base directory, right click, and choose, "File Permissions".
If all Owner, Group, and Public permissions are checked, the 'Numeric Value' will read 777 (per linux standard). Check that box below that reads, "Recurse into subdirectories" - 'Apply to all files and directories'.
Boom. It changes the permissions on all files, so that you are able to delete via Windows. Problem solved?I am having this issue also. I couldn't figure out why my backups were getting so huge until i discovered the backup software couldn't get permission to clean out some of the folders. I tried changing permissions with an ftp client as a temporary fix, but that wouldn't even work. Very frustrated and not happy that this has beein going on so long.
D-Link?
Hi All,
Have you tried to use the beta firmware for this router? You can check this link.
Regards,
JamesGL
Community TeamI also have the problem with not being able to delete files from an attachd usb drive from a windows computer without changing the properties from read only. Unfortunately eventually the properties change back to read only, usually pretty quickly but not to quickly to be able to delete the files or folder. But weirdly, using when using esfile explorer from an adroid tablet or smartphone I have no problem deleting items from the drive. I wonder if there's a file explorer app for windows 10 that might work? Will look for some and if I find any that work will post.
