NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
readycloud does not connect but raidar does
Hi there
Well readycloud does not connect but raidar does and I can go through the folders with raidar.
It logs in and then just says conneccting and thats where it sits trying to connect.
I have Windows 7 Ultimate 64
NAS Firmware is 6.9.0
I have tried rebooting the computer and the NAS.
changed to a new Network cable.
Any help please
6 Replies
Replies have been turned off for this discussion
Hello mixsetup
If you want to access NAS on ReadyCLOUD client in LAN network,please make sure upnp service is enabled.
if you wan to access NAS share in Wan network,please make sure Leaf network interface of your Windows has obtained IP address from ReadyCLOUD server correctly,you can check its status at Network and Sharing Center>Change Adapter Setting>Leaf Networks Adapter>Details,the correct IP should be 5.*.*.*.
Btw,have you installed firewall application on Windows?
Thanks I it has ip address strating with 5
Did notice it says No internet access for the Leaf Network adapter.
I have AVG free,Malwarebytes Pro on my system.
It was working perfectly then the next day just had stopped.
Look on the cloud page of the NAS web ui, and see what status it shows for internet access and the readycloud service.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
