Remote Upload

Logged into readynas photo2 site and I can see the jpegs but the do not transfer to my nas box! Help please.

I'll PM you.

Yoh-dah, I'm having trouble uploading photos via email as well. I have the email service settings configured correctly in the System > Alerts tab of Frontview, as the test message button does successfully send a test email. I also configured the RNPII preferences for Remote Upload correctly and got a URL to send to. But when I send an email with an attached photo to that URL, the photo never shows up in the album.

Anything I might be missing here?

I had no problems uploading via email but the send address needed to match the photographer otherwise no joy, worth checking the mail headers to see if matches?

bettley-smith wrote:
I had no problems uploading via email but the send address needed to match the photographer otherwise no joy, worth checking the mail headers to see if matches?

In frontview, I have a custom email setup. My "User" name is my account email address, but the "From" name (in the Advanced Options pane) is the sub-account email address associated with the main account. My ReadyNAS Photos II account was set up with that sub-account email. My service provider does not have separate logins for each alias or sub-account under the main email account.

Now, when I check the headers of the email, the "from" address does have the same email as my RNPII account; the only thing different in the long headers is that the "X-Smtp-Server" info shows the main email address. Still, no dice on the upload.

NAStronaut wrote:

bettley-smith wrote: I had no problems uploading via email but the send address needed to match the photographer otherwise no joy, worth checking the mail headers to see if matches? In frontview, I have a custom email setup. My "User" name is my account email address, but the "From" name (in the Advanced Options pane) is the sub-account email address associated with the main account. My ReadyNAS Photos II account was set up with that sub-account email. My service provider does not have separate logins for each alias or sub-account under the main email account. Now, when I check the headers of the email, the "from" address does have the same email as my RNPII account; the only thing different in the long headers is that the "X-Smtp-Server" info shows the main email address. Still, no dice on the upload.

Hi NAStronaut,

Photos II does not use any email settings from Frontview, so you can treat Photos II as an independent app. To upload photos via email. Please check the following:

1. A valid email is used in your Photos II account. (You can check at Settings > Manage Photographers > Edit the Primary account. For example: photos@gmail.com is used as your primary email.
2. Remote Upload is setup correctly. If setup correctly, you should get a Target email, for example: nas-1234@photos.readynas.com
3. In your email client, make sure you login to your email account that is used to setup your Photos II account. In this example, it is photos@gmail.com. When you login to your photos@gmail.com, compose a new email and use "nas-1234@photos.readynas.com" in To field, leave Subject blank, attach your photos in this email, then click Send.

Let me know if you still have issue with uploading photos via email.

Thanks

Photos II does not use any email settings from Frontview, so you can treat Photos II as an independent app. To upload photos via email. Please check the following: 1. A valid email is used in your Photos II account. (You can check at Settings > Manage Photographers > Edit the Primary account. For example: photos@gmail.com is used as your primary email. 2. Remote Upload is setup correctly. If setup correctly, you should get a Target email, for example: nas-1234@photos.readynas.com 3. In your email client, make sure you login to your email account that is used to setup your Photos II account. In this example, it is photos@gmail.com. When you login to your photos@gmail.com, compose a new email and use "nas-1234@photos.readynas.com" in To field, leave Subject blank, attach your photos in this email, then click Send.

Everything appears to be configured correctly: I have a valid email address, the remote upload tab in the Preferences shows a valid "nas-1234@photos.readynas.com" address, and I use the correct addressing in the "To" and "From" fields when sending out emails for uploading.

The only thing that I can think of is that the email address I used to set up RNPII is actually a sub-account of my primary email. My email provider does not require separate log-ins for each sub-account under the primary account; when I "log in" I actually use the primary account user name and password but can send out email under any of the sub account emails. Nevertheless, even though I didn't really think that that was the issue, I did change the RNPII email address to my primary email account name just to rule it out; but that didn't work either.

NAStronaut wrote:

Photos II does not use any email settings from Frontview, so you can treat Photos II as an independent app. To upload photos via email. Please check the following: 1. A valid email is used in your Photos II account. (You can check at Settings > Manage Photographers > Edit the Primary account. For example: photos@gmail.com is used as your primary email. 2. Remote Upload is setup correctly. If setup correctly, you should get a Target email, for example: nas-1234@photos.readynas.com 3. In your email client, make sure you login to your email account that is used to setup your Photos II account. In this example, it is photos@gmail.com. When you login to your photos@gmail.com, compose a new email and use "nas-1234@photos.readynas.com" in To field, leave Subject blank, attach your photos in this email, then click Send. Everything appears to be configured correctly: I have a valid email address, the remote upload tab in the Preferences shows a valid "nas-1234@photos.readynas.com" address, and I use the correct addressing in the "To" and "From" fields when sending out emails for uploading. The only thing that I can think of is that the email address I used to set up RNPII is actually a sub-account of my primary email. My email provider does not require separate log-ins for each sub-account under the primary account; when I "log in" I actually use the primary account user name and password but can send out email under any of the sub account emails. Nevertheless, even though I didn't really think that that was the issue, I did change the RNPII email address to my primary email account name just to rule it out; but that didn't work either.

Can you try using a public email account like Gmail/Yahoo/Hotmail/etc and see if that works for you? If you don't mind, may I know who is your email provider?

Thanks

Can you try using a public email account like Gmail/Yahoo/Hotmail/etc and see if that works for you? If you don't mind, may I know who is your email provider?

Well, I'll be... worked with my gmail account.

The provider I had been trying to use was Apple Mobile Me. Any clue why Mobile Me wouldn't work?

NAStronaut wrote:
Can you try using a public email account like Gmail/Yahoo/Hotmail/etc and see if that works for you? If you don't mind, may I know who is your email provider? Well, I'll be... worked with my gmail account. The provider I had been trying to use was Apple Mobile Me. Any clue why Mobile Me wouldn't work?

I'll PM you.