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Retired_Member
Oct 22, 2016Readynas Ultra 6 boot problem
Hi Everyone,
I have a Readynas Ultra 6.
Because of an power outage the Readynas won't boot anymore.
- the fan's are working.
- the display keeps showing 'readynas'
- i found the vga header, but the monitor says 'no cable connected'.
- I've replaced the memory.
- I've have i disk in the unit and is spinning up.
- I tried to restore factory by using a boot usb and the backup button.
- i pressed the reset button (on the back) at power on.
- I cannot access the bootmenu (display won't change from 'readynas')
Can someone please help what else i can do to fix the boot problem.
Greetings,
Rob
10 Replies
- StephenBGuru - Experienced User
What do you see if you power down, remove the disk, and start up the NAS w/o it?
Also, when you are running w/o the disk, does RAIDar see the NAS?
- Retired_Member
Hi Stephen B,
Thanks for the quick response.
I tried without a disk and the same message appeared (Readynas).
I also tried to connect to the nas through my networ with RAIDar. Nothing was found.
I tried both ethernet connectors.
Also what i notice is that the light at the ethernet connectors are not lighting up (datatransfer).
Nothing changed. display still shows "readynas".
- StephenBGuru - Experienced User
Then something in the chassis has failed.
Did you run the memory diagnostic?
- SandsharkSensei - Experienced User
This could be a power supply issue. The display will say "ReadyNAS" with just +5V available. The drive spinning up and fans on indicate you have the main 12V. But there is a secondary 12V and a 3.3V bus that could have an issue. If you have a spare ATX power supply (or can borrow one from a computer), you can connect it externally to the NAS and see if that fixes it. If the temparary supply doesn't have the necessary 3 4-pin Molex connectors, it shouldn't matter since you only have one drive currently installed.
- Retired_Member
Hi Sandshark,
Sorry for the late response.
I tried the following:
From an old PC i removed the adaptor and connected it to the NAS.
the only connection i made was with the 24 pin connector.
So i did't connect the HDD.
The fan for the case starts spinning and only on the display 'readynas'.
I left it running for about 5 minutes. Nothing changed.
I also changed the memory, but this also nothing changed.
Still only on the display 'readyNas'
- mdgm-ntgrNETGEAR Employee Retired
This could suggest a PSU issue.
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