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Forum Discussion
Hardware Errors on Mirrored 750GB Seagate Disk on NV+(4.1.6)
Hi All,
I'm running 2 x 750 GB Seagate drives (as originally supplied on the NV+) one of which is exhibiting drive errors.
The NV+ reports current config as under:
Online, X-RAID, 2 disks, 71% of 688 GB used
Firmware: RAIDiator 4.1.6 [1.00a043]
This started when we moved PST files over to the NV+ to have clients access them online.
However, when indexing these PST files (with Lookout), then the NV+ would lock up and now the log is reporting the HD errors. (Only one disk reporting)
The only way to restart the machine was a forced shutdown, so the logs reflect this (Have not opened that Outlook client, due to the fact that it locks up the NV+, which is why there are no problems since the 17 Feb note in the log):
Fri Feb 17 04:00:07 IST 2012 ATA error count has increased in the last day. Disk 2: Previous count: 1656 Current count: 1677 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Thu Feb 16 12:44:03 IST 2012 RAID sync finished on volume C. The volume is now fully redundant.
Thu Feb 16 04:00:05 IST 2012 ATA error count has increased in the last day. Disk 2: Previous count: 0 Current count: 1656 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Wed Feb 15 21:44:01 IST 2012 System is up.
Wed Feb 15 21:15:03 IST 2012 RAID sync started on volume C.
Wed Feb 15 21:14:22 IST 2012 Improper shutdown detected. To ensure data integrity, a filesystem check should be performed by rebooting the NAS through Frontview with the volume scan option enabled.
Wed Feb 15 16:42:47 IST 2012 System is up.
Wed Feb 15 16:09:07 IST 2012 RAID sync started on volume C.
Wed Feb 15 16:07:37 IST 2012 Improper shutdown detected. To ensure data integrity, a filesystem check should be performed by rebooting the NAS through Frontview with the volume scan option enabled.
Wed Feb 15 14:05:22 IST 2012 A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity. It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in FrontView ). The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime.
Wed Feb 15 14:05:07 IST 2012 Access to the disk on channel (??) is producing I/O errors. Although the array is still redundant, please replace this drive as soon as possible, as it is likely to fail soon.
If we are currently on X-RAID, then I could just slip in another disk and it should become redundant, allowing me to remove the one bad disk - or do I need to add 2 more disks?
However, I just purchased 2 Western Digital 2 GB disks, which this firmware (4.1.6) might not be able to handle, right?
I know I should do a backup before updating firmware, so need to know whether the NV+ would recognize the 2 TB Western Digital Caviar Blacks (WD2002FAEX) as they are?
Thanks for any feedback on this!
I'm running 2 x 750 GB Seagate drives (as originally supplied on the NV+) one of which is exhibiting drive errors.
The NV+ reports current config as under:
Online, X-RAID, 2 disks, 71% of 688 GB used
Firmware: RAIDiator 4.1.6 [1.00a043]
This started when we moved PST files over to the NV+ to have clients access them online.
However, when indexing these PST files (with Lookout), then the NV+ would lock up and now the log is reporting the HD errors. (Only one disk reporting)
The only way to restart the machine was a forced shutdown, so the logs reflect this (Have not opened that Outlook client, due to the fact that it locks up the NV+, which is why there are no problems since the 17 Feb note in the log):
Fri Feb 17 04:00:07 IST 2012 ATA error count has increased in the last day. Disk 2: Previous count: 1656 Current count: 1677 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Thu Feb 16 12:44:03 IST 2012 RAID sync finished on volume C. The volume is now fully redundant.
Thu Feb 16 04:00:05 IST 2012 ATA error count has increased in the last day. Disk 2: Previous count: 0 Current count: 1656 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.
Wed Feb 15 21:44:01 IST 2012 System is up.
Wed Feb 15 21:15:03 IST 2012 RAID sync started on volume C.
Wed Feb 15 21:14:22 IST 2012 Improper shutdown detected. To ensure data integrity, a filesystem check should be performed by rebooting the NAS through Frontview with the volume scan option enabled.
Wed Feb 15 16:42:47 IST 2012 System is up.
Wed Feb 15 16:09:07 IST 2012 RAID sync started on volume C.
Wed Feb 15 16:07:37 IST 2012 Improper shutdown detected. To ensure data integrity, a filesystem check should be performed by rebooting the NAS through Frontview with the volume scan option enabled.
Wed Feb 15 14:05:22 IST 2012 A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity. It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in FrontView ). The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime.
Wed Feb 15 14:05:07 IST 2012 Access to the disk on channel (??) is producing I/O errors. Although the array is still redundant, please replace this drive as soon as possible, as it is likely to fail soon.
If we are currently on X-RAID, then I could just slip in another disk and it should become redundant, allowing me to remove the one bad disk - or do I need to add 2 more disks?
However, I just purchased 2 Western Digital 2 GB disks, which this firmware (4.1.6) might not be able to handle, right?
I know I should do a backup before updating firmware, so need to know whether the NV+ would recognize the 2 TB Western Digital Caviar Blacks (WD2002FAEX) as they are?
Thanks for any feedback on this!
43 Replies
Replies have been turned off for this discussion
mdgm wrote: Good. That's a separate issue I was wondering about.
So it's just the 4k sector partition alignment that needs to be considered.
Sorry for being dense - but doesn't this mean that the block size is 16k, rather than 4k or 512 bytes?- The block size of the volume is a completely different issue to the partition alignment of the partitions on your drives.
- Partition log:
Disk /dev/hdc doesn't contain a valid partition table
Disk /dev/hdc: 750.1 GB, 750145888256 bytes
255 heads, 63 sectors/track, 91200 cylinders, total 1465128688 sectors
Units = sectors of 1 * 512 = 512 bytes
Disk identifier: 0x00000000
Disk /dev/hde: 750.1 GB, 750145888256 bytes
255 heads, 63 sectors/track, 91200 cylinders, total 1465128688 sectors
Units = sectors of 1 * 512 = 512 bytes
Disk identifier: 0x00000000
Device Boot Start End Blocks Id System
/dev/hde1 2 4096001 2048000 83 Linux
Partition 1 does not end on cylinder boundary.
/dev/hde2 4096002 4608001 256000 82 Linux swap / Solaris
Partition 2 does not end on cylinder boundary.
/dev/hde3 4608002 1465112305 730252152 5 Extended
/dev/hde5 4608003 1465112305 730252151+ 8e Linux LVM - As I suspected disks are not 4k sector partition aligned.
mdgm wrote: As I suspected disks are not 4k sector partition aligned.
But is there any benefit to 4k sector partition alignment - other than (I think) the greater amount of data that can be written to the disk/s? (Thus, greater efficiency?)- If you purchase disks that are 4k sector disks you will have poor write performance if you don't have 4k sector partition alignment.
mdgm wrote: If you purchase disks that are 4k sector disks you will have poor write performance if you don't have 4k sector partition alignment.
Is there any benefit to using the 4k sector disks?
They provide > 2TB capacitiesSuperFlyBoy wrote: Is there any benefit to using the 4k sector disks? - The NV+ (v1) can only use drives up to 2TB in capacity. With the transition to drives larger than 2TB in capacity lots of 2TB drives have been released with 4k sectors in preparation for the 3TB and 4TB drives that have since been released. Now the question you have to ask is even if your disks are not 4k sector disks and the 2TB disks you purchase aren't 4k sector disks if you need replacements in a few years time will there be non-4k sector disks available?
mdgm wrote: The NV+ (v1) can only use drives up to 2TB in capacity. With the transition to drives larger than 2TB in capacity lots of 2TB drives have been released with 4k sectors in preparation for the 3TB and 4TB drives that have since been released. Now the question you have to ask is even if your disks are not 4k sector disks and the 2TB disks you purchase aren't 4k sector disks if you need replacements in a few years time will there be non-4k sector disks available?
Right, so we would have to transition our hardware (NAS) to another more modern one, I would think, right?
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