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Re: WAC104 Wireless Schedule issue
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WAC104 Wireless Schedule issue
Hello,
I have configured a Wireless schedule on my WAC104 / 2.4Ghz. The period is from 19:00 to 09:00 daily.
When I apply the settings, after 19:00, the wireless is well disabled and it is well re-enabled the morning after.
But it will never disabled anymore at 19:00. So the wireless 2.4 is enabled permanently..
The firmware is well up to date (V1.0.4.21)
Any idea to solve this issue?
Regards,
Sebastien
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Re: WAC104 Wireless Schedule issue
I am also interested in this topic. Do you solve this problem or not?
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Re: WAC104 Wireless Schedule issue
Hello bornjoni,
Nope. The problem is not yet solve..
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Re: WAC104 Wireless Schedule issue
What's next?
What could I do?
Thanks
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Re: WAC104 Wireless Schedule issue
The same for me, i am interrested too by the solution, please.
For now, my children are happy to have permanent wifi ! 🙂
Thanks !
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Re: WAC104 Wireless Schedule issue
Hello @LordNecron ,
I'm glad to know that I'm not the only one to experience this issue.
I'm still waiting for a feedback from Netgear.
Regards,
Sebastien
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Re: WAC104 Wireless Schedule issue
Hello,
How can I report this issue to Netgear?
Regards,
Sebastien
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Re: WAC104 Wireless Schedule issue
Is it possible to have any help, please ?
Thanks !
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Re: WAC104 Wireless Schedule issue
Same issue as those described above. I've read about others with different Netgear products having the same issue.
Netgear, here is what I've tried:
- Resetting AP
- Manually updating to latest firmware
- Double checking time zone (I'm US Eastern)
- Adding schedule at 9am the day prior for both 5G and regular bands of midnight (00) to 7am. The wireless never turned off during that time.
- Went back in to settings to apply the wireless schedule a second time at about 6:45am (so during the time wireless is supposed to be off). This time both bands shut off, but would not come back on at all.
I've repeated this twice. I am now resetting the AP and trying again with one band, in that when both wireless bands are off it is a pain to log back into the AP. I'll keep you posted, but this seems to be a major bug. Netgear, please help, else I promise this will be the last product I and others purchase.
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Re: WAC104 Wireless Schedule issue
For those following this thread, I reported a case to Netgear support. I also had a phone call with them, described my testing, gave them information about the firmware version and validated it while on the phone, provided logs from my WAC, etc.
They have not been able to reproduce the issue and are kicking the issue up to their engineering team. I will keep you posted with any outcomes.
Thanks.