Dell M4600 w/Intel Cent Ult-N 6300 Connection issues

[ProTeck]

Hello,

We have some Dell M4600 Laptops with Centrino Ultimate - N wireless cards that cannot connect to the ProSafe SRXN3205 wireless. This issue occurs with e65x series as well since they have a Centrino also. We have had dell come out the replace the wireless with a new Centrino hoping that it would help but to no avail.

We do not experience connection issues with the Dell Wireless NICs. Just the Centrinos.

Please advise,

Also, the ProSafe has the latest available firmware.

[jmizoguchi]

did you look intel site for driver/app?

[adit]

Driver issue, look for update.

[ProTeck]

We updated the driver for the wireless card yesterday from the Intel website to the latest driver and it was able to maintain a stable connection. However, when trying to connect to the wireless today, it is not able to establish a connection. Any other suggestions? Thank you for your help.

[jmizoguchi]

when trying to connect to the wireless today

is this from fully shutdown PC or sleep/hibermation mode?

[ProTeck]

This was from a fully shut down laptop. I just booted the laptop today and it was able to connect successfully.

[jmizoguchi]

still consider to be an issues ?

[ProTeck]

Some days it is able to connect but other days it will not. Any suggestions as to why this may be happening?