Discussion stats
  • 4 replies
  • 793 views
  • 0 kudos
  • 2 in conversation
Announcements

Top Contributors
Reply
Highlighted
Tutor

VPN Client License Key reset

Hello team,

 

We have a problem with license pro VPN

 

2 of our PC are crashed and licenses are burned

 

Is it possible to reset the license code to install it on news notebooks ?

 

Thanks for your help

 

Sebastien

Model: FVS336Gv3|ProSafe dual WAN gigabit firewall with SSL and IPSec VPN
Message 1 of 5

Accepted Solutions
Highlighted
NETGEAR Moderator

Re: VPN Client License Key reset

@SebTracor,

 

I just got a feedback from the higher tier of NETGEAR Support that your VPN license key associated with the e-mail address you have sent via private message has been reset.  

 

You may now register the VPN license key to your new notebooks.

 

Since your concern has been resolved and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 


Regards,

 

DaneA

NETGEAR Community Team

View solution in original post

Message 4 of 5

All Replies
NETGEAR Moderator

Re: VPN Client License Key reset

@SebTracor,

 

Welcome to the community! Smiley Happy 

 

I got your private message.  I already sent a request to the higher tier of NETGEAR Support to reset the VPN license key.  I will post here once I got a feedback. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 5
Highlighted
Tutor

Re: VPN Client License Key reset

Many thanks for your help !

 

Regards

Message 3 of 5
Highlighted
NETGEAR Moderator

Re: VPN Client License Key reset

@SebTracor,

 

I just got a feedback from the higher tier of NETGEAR Support that your VPN license key associated with the e-mail address you have sent via private message has been reset.  

 

You may now register the VPN license key to your new notebooks.

 

Since your concern has been resolved and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

 


Regards,

 

DaneA

NETGEAR Community Team

View solution in original post

Message 4 of 5
Highlighted
Tutor

Re: VPN Client License Key reset

Great result !

 

Many thanks for your help in very fast answer !!!

 

 

Thanks !

Message 5 of 5