RN 104 - USB Compatibility

[Tommo2008]

Hi guys,

I have recently purchased a 128GB USB Drive from MyMemory (http://www.mymemory.co.uk/USB-Flash-Dri ... rive---Red) however my problem is that when I attempt to plug it directly into my Nas, the 104 doesnt recognise it. It works fine on my Windows based PC though so I am a bit stumped.

I was wondering if anyone would be able to shed some light on this issue.

Thanks!!

[Nhellie]

did you use these formats?

FAT32
NTFS
EXT2
EXT3

[RX]

While your 128GB USB Drive is connected to the USB port of NAS, have you seen an 'upward triangle' icon on the Overview page just like what is shown on the 2nd image on this article: http://kb.netgear.com/app/answers/detai ... /related/1 ????

Have you tried inserting your 128GB USB Drive to other USB ports of your NAS?

[Tommo2008]

Nhellie wrote:
did you use these formats? FAT32 NTFS EXT2 EXT3

Hi Nhellie,

Yep the stick is in FAT32, even Low Level Formatted it to see if that worked. 😞

[Tommo2008]

Ixa wrote:
While your 128GB USB Drive is connected to the USB port of NAS, have you seen an 'upward triangle' icon on the Overview page just like what is shown on the 2nd image on this article: http://kb.netgear.com/app/answers/detai ... /related/1 ???? Have you tried inserting your 128GB USB Drive to other USB ports of your NAS?

Hi Ixa, the nas box just doesnt do anything, the light on the drive lights up but then extinguishes.

Also tried all 3 USB Ports to the same result 😞

Thanks

[RX]

Do you have a spare USB drive other than your 128GB USB Drive that you could try?
Have you tried to reboot your NAS while your 128GB USB Drive is connected to it?
What is the current firmware version of your NAS?

[Tommo2008]

Ixa wrote:
Do you have a spare USB drive other than your 128GB USB Drive that you could try? Have you tried to reboot your NAS while your 128GB USB Drive is connected to it? What is the current firmware version of your NAS?

Just tried a reboot with it plugged and it still didnt read it although Ive just tried a 2GB drive and that worked fine....

Im currently running on V6.2.2

[RX]

It seems that your 128GB USB Drive is not compatible with your NAS since you have also tried formatting it to FAT32...

[StephenB]

Is the drive running the U3 security stuff?

[Tommo2008]

StephenB wrote:
Is the drive running the U3 security stuff?

I don't believe so as I've done a low level format to fat32 so that would get rid of any security software (I believe but am happy to be corrected!)

[Tommo2008]

Ixa wrote:
It seems that your 128GB USB Drive is not compatible with your NAS since you have also tried formatting it to FAT32...

I initially thought that but my friend has the same drive that works on his 102 so that's why I'm so stumped :-s

[StephenB]

Did you try both the USB 3 and USB 2 ports on the NAS?

[Tommo2008]

StephenB wrote:
Did you try both the USB 3 and USB 2 ports on the NAS?

Yep unfortunately so 😞

[RX]

Tommo2008 wrote:
Ixa wrote: It seems that your 128GB USB Drive is not compatible with your NAS since you have also tried formatting it to FAT32... I initially thought that but my friend has the same drive that works on his 102 so that's why I'm so stumped :-s

From what you have mentioned, just want to know... is the RN102 of your friend also runs on FW v6.2.2?

To further isolate the problem, is it possible for you to try inserting your own 128GB USB Drive to your friend's RN102 and check if it will detect it?

[mh5bl]

I am running RN102 version 6.2.2
and a new out of the packet Patriot xporter pulse 8gb (PSF8GXPPUSB) does not work on my unit.
but a new out of the packet Lexar jumpdrive S70 8GB (LJDS70-8GBABEU REV-E) workS

both are fat32 and I tried formatting the Patriot

[Tommo2008]

Ixa wrote:

Tommo2008 wrote: Ixa wrote: It seems that your 128GB USB Drive is not compatible with your NAS since you have also tried formatting it to FAT32... I initially thought that but my friend has the same drive that works on his 102 so that's why I'm so stumped :-s From what you have mentioned, just want to know... is the RN102 of your friend also runs on FW v6.2.2? To further isolate the problem, is it possible for you to try inserting your own 128GB USB Drive to your friend's RN102 and check if it will detect it?

My friends RN102 is running 6.2.2, I havnt checked my drive on his 102 but I will when I can. We bought the same drives at the same time so I would assume it would work on there but ill let you know when I do.