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Re: readycloud app not backing media
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readycloud app not backing media
everything was working just fine i did new update on iphone 6 and now my media wont backup on the phone app i get uploading but it stays stuck and wont copy the photos
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Re: readycloud app not backing media
I am having the exact same issue. I am using an ipad with the latest ios version 11.2.1 and using the latest readycloud app. When I enable media backup and choose my folder, it says "uploading 60 files" and shows a status bar that just hangs and it doesn't upload. Does anyone know how to fix this issue? Very frustrating. I have a Nighthawk R7000 router with a USB harddrive. Readycloud works fine from a web browser.
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Re: readycloud app not backing media
I called netgear and payed for 85.00 for tech support and they had no clue either
I guess i will have to go a different route
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Re: readycloud app not backing media
i just did and no backup i actually have reinstalled rebooted phone and nothing
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Re: readycloud app not backing media
I got a new iphone x and still having same issue
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Re: readycloud app not backing media
Hello
I've had similar issue previously. I was able to resolve it by uninstalling/re-installing the ReadyCLOUD app for iOS. Also, make sure that you are running on the latest firmware.
https://kb.netgear.com/000053277/ReadyNAS-OS-6-Software-Version-6-9-2
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Re: readycloud app not backing media
That is good to hear, It would benefit other members on your resolution.
Were you able to check what version of ReadyCloud App you have reinstalled?
Regards
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Re: readycloud app not backing media
Hello
ReadyCLOUD App media backup works in my iPhone 5s.
iOS 11.2.5
ReadyCLOUD App v2.0.0
Are you trying to backup your media files from iOS via WiFi or mobile data? If you are using mobile data make sure enable Use Cellular Data and if you want the media files to be backup automatically make sure to enabled Backup in Background.
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Re: readycloud app not backing media
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Re: readycloud app not backing media
This might be happening on when the filenames include special characters. Is that something you could check?
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Re: readycloud app not backing media
This Nas does not work
I gave up
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