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Updated to the beta firmware. I have seen 1 reboot after the upload (3 days running time now). Will continue to monitor, but is night and day difference from previous .38 & .40 versions.
Updated to the beta firmware. I have seen 1 reboot after the upload (3 days running time now). Will continue to monitor, but is night and day difference from previous .38 & .40 versions.
My ISP modem is a Hitron Model EN2251. The modem does not go down when the router does. Also, when we lose an internet connection via the modem, the wireless does not go away, just the internet connection.
My problem is the router keeps rebooting several times a day. At the suggestion of another community member and other online comments, I put the router on top of a laptop cooler with a fan. So the modem is being cooled from below.
I also keep checking to make sure I have the latest firmware/software updates from Netgear.
I've owned routers for over 20 years for my businesses and home and have never had as many problems with a new router as this one.
My ISP modem is a Hitron Model EN2251. The modem does not go down when the router does. Also, when we lose an internet connection via the modem, the wireless does not go away, just the internet connection.
My problem is the router keeps rebooting several times a day. At the suggestion of another community member and other online comments, I put the router on top of a laptop cooler with a fan. So the modem is being cooled from below.
I also keep checking to make sure I have the latest firmware/software updates from Netgear.
I've owned routers for over 20 years for my businesses and home and have never had as many problems with a new router as this one.
After what must have been 24-25 days I had my first reboot on the beta firmware today, after the router had processed over 1.8TB of data during that period from a very busy household.
To be fair, itd be unfair to assume it’s the same problem given the length of time that’s passed, a reboot on its own after 24 days doesn’t necessitate the same problem or cause.
Not that I’m accepting of any sudden reboot (especially while I’m mid supplier review meeting on Teams!!!) NG need to do a lot better with their firmware across the board.
Would need to troubleshoot this to see if other contributing factors maybe causing a reboot other than FW not doing it's job. There are other factors that could cause a random reboot as well.
Would need more details on your Router configuration, ISP configuration and what's all connected to the router.
What was going on when you notice the reboot. What did you see on the top of the router in regards to LED behaviors during this event.
Was ALL devices effected or just some?
@blakey84 wrote: After what must have been 24-25 days I had my first reboot on the beta firmware today, after the router had processed over 1.8TB of data during that period from a very busy household.
To be fair, itd be unfair to assume it’s the same problem given the length of time that’s passed, a reboot on its own after 24 days doesn’t necessitate the same problem or cause.
Not that I’m accepting of any sudden reboot (especially while I’m mid supplier review meeting on Teams!!!) NG need to do a lot better with their firmware across the board.
Which I acknowledged in my post, I don’t care enough about one random crash in a month to dive into all those details, best thing they could do is polish this beta release candidate off and get it published for the masses who’re struggling with this long standing issue.
Hi, I am having the same issue on RAX120v2, V1.2.8.40 (and previous releases). May I have a copy of the beta firmware to test please? First 3 of SN are 6JY - thanks
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Hi, I am having the same issue on RAX120v2, V1.2.8.40 (and previous releases). May I have a copy of the beta firmware to test please? First 3 of SN are 6JY - thanks
