This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
I was trying to sort out an issue with my NAS not allowing me to configure the notification emails. I decide to try and do a firmware upgrade. I started by trying to let the NAS search for the update but when I did that from the main page or the system page it seemed like it didn't do anything even after waiting a few minutes. I decided to try and upgrade manually and looked around the web to see if there was a particular upgrade path I needed to take without any results. Silly me forgot to check the release notes in the actual download. I tried to do the manual upload and it would just give me an unrecognized error. At this point I decide it's best just to give the NAS a reboot and try again. When I rebooted the NAS it never came up. The screen on the front just says booting. The upgrade was from 6.2 (I think) to 6.9.3. I have tried the various boot modes (read-only, factory, reinstall OS) and all just say booting. I tried the instructions to make a USB recovery drive with three different flash drives with 6.9.3, 6.9.1, and 6.2.5 and have not been able to get it to boot to USB. It will only give me the boot menu.
And it turns out I was holding down the system button on the back of the unit instead of the backup button after sorting that out I was able to recover the firmware.
And it turns out I was holding down the system button on the back of the unit instead of the backup button after sorting that out I was able to recover the firmware.
