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ReadyCloud Windows Desktop app no longer starting

beisser
Luminary

ReadyCloud Windows Desktop app no longer starting

Since today i have the Issue that the Readycloud Desktop app is no longer starting at all on my Windows 11 System.

 

Windows event logs show this:

 

An application error occurred. Please contact the adminstrator with the following information:

Object reference not set to an instance of an object.

Stack Trace:
at Leaf.WebClient.Program.Main()

 

The only things that changed since yesterday were 2 Windows Updates KB5012159 and KB5012643.

 

i will uninstall these and see if it returns to a working state.

Message 1 of 4
beisser
Luminary

Re: ReadyCloud Windows Desktop app no longer starting

KB5012643 is responsible for the issue.

after uninstalling that one readycloud is working again.

 

i do have a feeling that we wont be able to avoid that update forever though.

maybe netgear could investigate why its breaking readycloud?

Message 2 of 4
Marc_V
NETGEAR Employee Retired

Re: ReadyCloud Windows Desktop app no longer starting

@beisser

 

Thanks for letting us know. I'll have this checked

 

 

 

Message 3 of 4
beisser
Luminary

Re: ReadyCloud Windows Desktop app no longer starting

i found out that the update KB5012643 seems to be causing issues with applications using .NET 3.5 which can result in applications not starting.

 

is readycloud by any chance utilizing/based on .NET 3.5?

Message 4 of 4
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