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I have a readyNAS RN102 running 6.6.1 firmwhare. My PC is running win 10 and readycloud 1.15. The problem is that i get the VPN disconnected message and i cannot access my drive with readycloud either via internet or LAN.
- I have tried to remove all cloud users and add them again
- I tried removing all users and tried with admin
- I disabled ipv6
- I tried rebooting both the device and the pc
- I tried OS reinstall
- I tried accesing it wit older versions (V1.8)
- It works with Iphone App
ReadyNAS works perfectly on LAN, and Raidar locates it.
There is currently a problem with ReadyCloud Windows desktop app connecting to ReadyCloud, ReadyNAS Remote is also affected. The engineering team is already aware of it and getting a fix for it.
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Just a suggestion. When you find you have such a problem have a pop up notice in readycloud site so that we dont try in vain to fix it. It will save a lot of effort and inconvenience (deleting accounts and such). Thank you.
Achilleas
I agree they should post service disruptions in the readycloud portal. Since they use email addresses as credentials, they could also send an email when there is an extended problem like this one.
Having the service silently go down for days isn't good practice.
I was able to speak with someone at Netgear to see whats going on with the ReadyCloud VPN problem. The guy I spoke with said that this is a wide spread problem with no ETA at the moment. The good news is, they are aware of it and they currently working on it.
I was able to get login using the web portal of Netgear readynas.
We apologize for the inconvenience and thank you for your patience. For the meantime, like JD1 did, I suggest use the ReadyCloud portal to access the shares via ReadyCloud. Engineering is still currently working on it and will announce once it is done.
As for your suggestion, you may also post it at idea exchange board.
I am having the same problem today. 3/2/2017 It worked fine yesterday I am able to connect to a remote NAS using the web browser readycloud interface but I cannot connect to a remote NAS using the desktop readycloud on a PC or MAC or IOS device.
I have no problems connecting to local NAS devices using the desktop readycloud application.
It appears that Netgears VPN servers have gone down again.
The big issue for me is that I cannot log into a remote NAS as a administrator without the desktop readycloud version working.
HI, I have juste move dinto a new office, I was able to connect via VPN and web access yesterday as admin, all worked well. Today I set a colleague up - her vpn and webaccess are both fine. I can access through web but not vpn. status is that server is on-line but vpn is disconnected. It tries to re-connect but then drops. I'm no expert so any help in words of one syllable please. thanks.
I guess everyone else has already figured out they need to use non Netgear software to do VPM?
There's more than one use case out there (backup, remote access for yourself, controlled sharing...). The options for you could also depend on what mix of readynas you have.
Some alternatives (no particular order)
OpenVPN
ZeroTier
OwnCloud
FTPs with port forwarding in the router
Rsync over SSH (backup only)
sync to a cloud service.
sync via Resilio
These are all described in the public forum areas.
