Delete ReadyNAS remote username

[Retired_Member]

Ok Im sure I'm not the only one... I would like to get rid of a user id in ReadyNAS remote.

First I login to - https://remote.readynas.com/index.jsp?pid=3
Then type in the credentials and login
Then I go into account information for that user
Then I click on Delete Account

All that it does is logs me off the profile settings, I can now log back in to the profile settings or connect via that user id.

What gives Netgear?

[mdgm-ntgr]

Have you removed that user from the allowed list for all your devices and logged out that user if it's in use on a client machine.

[Retired_Member]

Yes did all that, I even uninstalled the readynas remote client just to make sure, removed from allowed users on the RNAS UI.

I tried chrome, IE and a different computer just to make sure ... still nothing.

[mdgm-ntgr]

Could you turn off the NAS and then try deleting the user?

[Pidsly]

I'm getting the same problem. I could nt get access using remote after I upgraded from a Ready Duo to a Pro2. i then tried to delete the users from Remote website and then set up new users.

Still nothing, and the old user names are still there!

Help I need remote access.

[sansmith]

I am having the same issue. I have a NV+ with v4.1.7 and RAIDar 4.3.1 Windows 7 32-bit.

How can we delete ReadyNAS remote users?????
I have tried the steps that the other posts have tried, and the names keep showing up in the ReadyNAS UI.

[gharbach]

Having the same problem here...just trying to delete an account, tried various browsers / machines but no luck.

Seems to be a bug with the website...very frustrating! 😞

[prometheus1]

i know this is an old thread but i am also getting this issue, can anyone help 😄